Human Resources Manager Full-Time

Food for the Hungry Association (FHA) is a Christian non-governmental, nonprofit organization located in Salvador Allende Av. N°993, Bairro Polana Cimento, Maputo City, and we implement projects under (Child Sponsorship Program in Sofala Province in Dondo, Nhamatanda, Gorongosa e Caia district and Malaria Program operating in Inhambane and Sofala Provinces). All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values. We are seeking to fill the position of 1. Human Resources Manager to be based in Maputo. FHA is an equal opportunity employer and encourages all qualified individuals to apply for available opportunities.

Under the direct supervision of the Country Director, the HR Manager will provide leadership and guidance in the overall provision of strategic human resources services, policies, processes, and programs for FH/Mozambique while serving as a member of Country Senior Leadership Team (SLT) including participating in regular SLT meetings.

FH Culture

All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values.

Position Summary

Under the supervision of the Country Director, the HR Manager is responsible to provide guidance and management of overall provision of human resources services, policies, and programs for FH/Mozambique, including administration of general Human Resources practices and processes. The HR Manager is a member of Country Senior Leadership Team (SLT) and participates in regular SLT meetings.

Principal Responsibilities

HR strategy and policy development

• Lead in the process of developing HR operating strategy or plans that are aligned to FH country strategy.
• Develop, implement, and maintain HR policies and procedures that are aligned with organizational priorities and demands as well as country law. In line with this, develop HR tools that are supportive of the policies within the organization.
• Update and maintain HR manuals and handbooks for employees and management.
• Partner with the program teams to ensure that adequate HR inputs are provided and incorporated during development and implementation of all projects/programs.
• Coach and advice management regarding interpretation and execution of HR policies and procedures and compliance with applicable legislation and regulations.
• Support the development of an organizational culture that reflects FH values, promotes accountability and high performance, and encourages a team culture of learning, creativity, and innovation.

Manage Recruitment and selection processes

• Advise management on the most suitable approaches to use to fill open positions that will maximize cost, time, and candidates’ quality.
• In close collaboration with line managers, take lead in recruitment processes that span the fully cycle of advertising of positions to making the final offer.
• Provide oversight to the HR & Admin officer and advise to the line managers in the recruitment processes.
• Play an advisory role in the process of making offers to candidates and ensure that offers are competitive, equitable and cost effective.
• Provide leadership in the induction and on boarding processes in collaboration with line managers.

Team and Department Management

• Lead and manage HR & Admin staff ensuring clarity over strategy, plans and priorities, providing supervision, guidance, and mentoring, encouraging effective teamwork and inclusiveness and building a team spirit through regular meetings and events.
• Provide spiritual and leadership support to direct reports and oversight on staff development.
• Create structured opportunities to encourage learning of direct reports, ensuring continuous performance evaluations and reviews are undertaken as appropriate.
• Manage the budget and finances of the department including budget planning, forecasting and budget allocation.

Manage HR Business Processes

• Participate in procurement and management of all administrative contracts that relate to service providers such as medical health, office leases, and staff members are accurate and renewed in good time.
• Ensure that personnel files are maintained and contain relevant and up to date staff information.
• Ensure the timely processing of the national staff payroll in compliance with statutory deduction.
• Ensure a high level of confidentiality regarding personnel data and ensure that all employee information is kept up to date, is complete and held in a secure place.
• Lead in strategic HR and staff compensation related surveys in consultation with the CD.
• Ensure that staff leave days are updated regularly on OrangeHRM system and are up to date.

Manage staff and learning Development

• Pursue training opportunities such as webinars, seminars, conferences, offsite time spent in networking and researching to add personal value as a critical tool in the success of the workplace.
• Align professional development plan to organizational strategies as guided by the Human resources policies.
• Advice staff and managers on use and interpretation of the performance management system and advise on managing poor and outstanding performance and linking performance review to annual increments and learning and development.
• With the senior management team and line managers ensure that performance management is implemented effectively.
• Support line managers build and develop the capacity of national staff through the provision of tools and information that relate to coaching, performance management and human resource development plans.
• In close collaboration with line managers, take lead in the development and implementation L&D plans for the field office.
• Ensure that exit interviews are undertaken with all staff leaving the organization and that any issues regarding staff retention are addressed.

Manage compensation and benefits schemes and legal issues

• Develop, implement, and manage compensation and benefits policies and schemes (including terms of conditions of employment, contracts and medical insurance) for the country organization, in line with local labor law.
• Lead the field office in participating in periodic market surveys and make recommendations on pay and benefits based on market data.
• Represent the organization in legal issues, seeking advice from relevant authorities.
• Play an advisory role in disciplinary procedures and grievances including conducting investigations if required.
• In close collaboration with the country management teams, take lead in the development of staff wellness/care schemes and ensure that the overall staff wellbeing is taken into consideration through policy and practice.
• Support line managers in change management, restructuring, team building, and addressing organizational challenges through diagnosing issues and working collaboratively with staff and management for solutions.
• Collect, analyze and interpret information about changes in the operational environment, through staff engagement survey and identify key HR issues for management’s attention.

Job Level Specifications

• Vibrant personal relationship with Jesus Christ, enthusiastic and committed to serve the poor in relation to
  FH’s Christian foundation and beliefs expressed in the Heartbeat.
• Working knowledge of Human Resources practices.
• Excellent people management skills.
• Ability to handle sensitive and confidential situations and documentation.
• Excellent written and oral communication, including presentation skills.
• Possess good knowledge of labor law and country legislation.
• Strong attention to detail, organized, with the ability to proactively solve problems.
• Proficiency in Microsoft Office suites including (Excel spreadsheets, word processing, power point, electronic platforms such as Google Meet, Skype etc).
• Able to multi-task and resolve conflicts as well as possess good judgment in making decisions under difficult
  situations.
• Ability to work effectively on a team and develop and maintain good working relationships across the organization.
• Ability to work well under pressure and in response to changing needs.
• Strong knowledge of project cycle management.
• Organizational, rigor and respect of deadline skills.
• Ability to manage sensitive and confidential information.
• Ability to exercise sound judgement and make decisions independently.
• Strong networking skills.

Experience

• Minimum five (5) years of working experience in HR at a senior leadership level within an NGO.
• Experience in developing HR polices and functional tools.

Education/Certifications

• University degree, preferably Bachelor's degree (B. A.) in Human Resource Management, Business Administration or a related field.
• Master’s degree is an added advantage.
• Being a Member of HR professional body is an advantage.

Language

Proficiency in spoken and written English and Portuguese. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Supervisor Responsibilities

This position will directly supervise other HR staff within the organization.

Safeguarding Policy

FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the Heartbeat Values and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

We Offer

• Compatible salary.
• Good Work environment.
• Social Benefit in in force at the Organization.

Application Documents

All eligible candidates must submit (a cover letter, CV in English with at least 3 references one must be their immediate supervisor, including email address, Skype ID and telephone contact and criminal record,) through the FH recruitment email, indicating Ref. No: FHM/HRM09/2023/ First and Last name. JD-HR Manager MOZ- October 2023 (1) FHA reserves the right to contact selected candidates even before the deadline for submitting applications. Only successful candidates will be contacted.