Teritory Supervisor: M-Pesa Gaza Full-Time

Role Purpose

Growth and quality management of the M-Pesa agent and merchant network as well as the management of the Sales force.

Key Accountabilities And Decision Ownership

• Acquire new M-Pesa agents and manage the existing base
• Acquire new M-Pesa merchants and manage the existing base
• Adequately train and manage the Sales force
• Acquire and manage distribution network partners
• Ensure that both agent and merchant base adhere to the agreed quality and compliance standards
• Fraud management

Key Performance Indicators

• 30 Day active agents
• 30 Day active merchants
• Merchant Revenue
• Agent quality
• Level of Sales force expertise

Must Have Technical / Professional Qualifications

• University Degree or equivalent qualification.
• At least 3 years’ experience in sales or marketing role in a corporate multinational environment with an outstanding sales performance record.
• Training in sales management, customer relationship management, business administration and team building courses, will be advantageous.
• Telecoms industry (advantage).
• Strong project management and reporting skills.
• Strong Sales Planning Skills.
• Strong Commercial deal structuring skills.
• Strong stock management skills.
• Driving license is a necessity.

Core Competencies, Knowledge And Experience

• Strong Customer Focus.
• Working with minimum supervision.
• Ability to manage a team, and support staff (Team player).
• Result driven
• Business awareness
• Problem Solving and analysis.
• Planning /Implementing /Coordinating
• Motivating
• Driven to Learn & Research
• Influencing and Advising
• Writing and Presentation Skills