Team Assistant Full-Time

Description

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet. For more information, visit www.ifc.org. IFC’s Maputo, Mozambique office is seeking to recruit a highly motivated and well-organized Team Assistant to provide effective and efficient administrative support to the assigned departmental team. This role will contribute to the effective operation and administrative coordination of the team in assigned department and should be ready to step up to undertake new responsibilities and challenges with enthusiasm.

The Team Assistant will report to the Country Manager Mozambique Cluster.

Duties and Accountabilities

Duties will include, but are not limited to:

• Provide high quality support to the department/team, including scheduling of appointments, monitor documents for signature/approval; monitor and follow up on issues and priorities; handle incoming correspondence and internal and external queries; draft and handle routine correspondence.
• Provide primary assistance in the implementation of the team’s work program, including some specialized support in a specific area(s), e.g., task management, procurement, database management, information technology, editorial assistance, etc.
• Identify and resolve diverse issues/problems as they arise, which often requires interpretation of existing procedures and processes and independently determining the appropriate application.
• Suggest ways to enhance work organization and effectiveness.
• Exercise quality enhancement function for project and other documents by ensuring adherence to departmental and institutional guidelines.
• Serve as an information resource on status of projects/products and draft a variety of standard project-related correspondence.
• Act as back-up to other Team Assistants in the office in their absence or during a busy period.
•  Support the team on all communications related activities to promote the team’s work.
• Undertake ad hoc duties that may be assigned by the Supervisor, or the designated Task Team Lead. Work will involve frequent interaction with the following.
• External contacts: Government Officials, Consultants, External Organizations, and other Service providers.

Selection Criteria

• Bachelor’s degree with at least 2-3 years’ relevant work experience in a large multinational organization.
• Proficiency in office productivity tools (including MS Office, Excel, PowerPoint, Word, Outlook).
• High degree of judgment and tact in handling, processing, and communicating matters of a sensitive and confidential nature.
• High degree of motivation, initiative, flexibility, and reliability.
• Outstanding interpersonal skills to interact effectively with a range of contacts internally and externally and deal effectively with diverse situations which require good judgment, tact, and diplomacy.
• Proven ability to work effectively in a team-orientated, multi-cultural environment, and function as an effective team member in various groups.
• Strong written and verbal communication skills to prepare draft communications and ensure quality of written outputs.
• Ability to produce high quality work under pressure.
• Effective time management and organizational skills.
• Fluency in English (Written and Spoken).
• Fluency in Portuguese (Written and Spoken).

WBG Culture Attributes

• Sense of Urgency – Anticipating and quickly reacting to the needs of internal and external stakeholders.
• Thoughtful Risk Taking – Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
• Empowerment and Accountability – Engaging with others in an empowered and accountable manner for impactful results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.