Conduct recurrent 2G/3G Performance improvement actions & Routine checks on traffic on the existing network and ensure that capacity expansions are planned in time; Maintain/Improve achieved KPIs and improve to Vodacom standards.
Provide inputs to NMC regarding Performance faults in daily basis analysis and ensure that the intervention and maintenance activities carried out by contractors / service providers are within the parameters and standards set by VM.
Manage NPS results per region in order to come up/suggest with optimization actions and or provide inputs to other teams (Planning, etc)
Plan new 2G/3G sites, Sectorization and capacity requirements & RF re-designs. Considering spectrum efficiency, Hierarchical cell design in Maputo, Rural 3G Expansion, Pilot Pollution, Antenna Systems, etc…
Investigate and implement new technical and/or commercial solutions to improve network performance, customer experience and competitiveness.
Routine checks on traffic on the existing access network and ensure that capacity expansions are planned in time;
Conduct regular audits on access network configuration parameters, ensuring performance indicators stability and overall user experience and following VDF Group directives;
Provide Support to New Sites Rollout: ensuring good performance and proper integration and follow up to Acceptance Procedures;
Ensure network quality, coverage & revenue objectives are met.
Key performance indicators:
Ability to work independently while functioning as part of a team and have good communication & negotiation skills;
Autonomy to identify, motivate, plan and implement radio access solutions /projects;
Autonomy to identify, troubleshooting and propose effective solutions for KPI Improvements & customer related matters – radio related QoS complaints.