Specialist: M-Pesa Infra&Networking Full-Time

Role purpose

• Support and Operate within the IP Networks and Infrastructure domain for Vodafone M-Pesa.

Key accountabilities and decision ownership

• Plan, design and deploy IP networks for M-PESA ecosystem;
• Troubleshoot connectivity issues and network outages to ensure minimal downtime between M-PESA and its Partners;
• Conduct root cause analysis for infrastructure and network incidents, known errors and implement corrective actions;
• In coordination with other teams, perform regular updates, patches and configurations on network and infrastructure devices;
• Maintain accurate documentation of infrastructure and network topologies, configurations and changes
• Document processes, procedures, and guidelines for use by relevant teams;
• Develop and test disaster recovery plans for M-PESA infrastructure and network;
• To understand network and backend systems availability and performance monitoring and ensure that best practice is applied in these areas to ensure the continuity and safety of M-Pesa services.

Core competencies, knowledge and experience

• Profound Knowledge of IP/MPLS Network technology checkpoint certification is an advantage;
• Knowledge of Infrastructure virtualization technology and configuration, operation and maintenance of IP networks;
• Good communication, presentation skills and fluent in both English and Portuguese;
• Exposure to infrastructure and networking projects;
• Deep knowledge of windows and Linux desirable RedHat with financial services is an advantage;
• Deep knowledge of Infrastructure virtualization technology experience in leading complex infrastructure and networking projects.

Must have technical/ professional qualifications

• Degree or diplomas in Information Technology;
• Experience in IP Networks and Infrastructure;
• Linux Certification (desirable);
• CCNA Certification (desirable);
• Checkpoint Certification will be valuable;
• ITIL 4 Certification will be valuable;
• Checkpoint Certification will be valuable.

Key performance indicators

• Able to expose himself in a multinational environment and to management level with good communication skills (one company & local roots) and be innovation hungry;
• Systems uptime/ Business Continuity;
• Acting the Vodacom Way and Ethics.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

Who we are

We are a leading international Telco, serving millions of customers. At Vodacom, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.