Specialist: HR Services & Payroll Full-Time

At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose

Provides centralized human resource services spanning payroll, benefits, and other transactions.

First class operational HR service handling HR queries for all line managers, employees, and government institutions. Manages Payroll and ensures excellent process execution & compliance with Mozambican law. Performs tasks using HR systems and follows processes to provide clear HR support to Vodacom employees.
Ensures accuracy of all Payroll data provided to stakeholders and represents the local market in group projects and leads local system changes and implementations.

Key accountabilities and decision ownership

• Prepare employees’ compensation by the end of each month using payroll software, and process taxes and payment of employee benefits. Resolve payroll discrepancies and answering any employee payroll queries.
• Executes HR processes and activities for example Nomimal List updates, HR audit and inspection requests, etc, and ensures HR process compliance with Mozambican law.
• Provides consistent advice to resolve queries accurately and timely, adheres to defined administration processes and ensures Payroll database is updated correctly.
• Lead local HR Services projects & group activities including system implementations, systems testing and change. Process improvement projects and suggests modifications in policies.
• Drive improvement of services KPIs, and employee adoption of HR channels.
• May provide informal guidance to junior staff and co-ordinate the work of others.

Core competencies, knowledge and experience

• Excellent understanding of HR procedures and concepts through acquired experience.
• Strong math & analytical skills with an ability to spot numerical errors.
• Must be able to handle complex issues in a professional, confidential, and sensitive manner.
• Ability to work independently in a time-sensitive environment, and to communicate effectively in Portuguese and English.
• Project Management experience is a plus.

Must have technical/ professional qualifications

• University degree in Human Resources, Organizational Psychology, or relevant field.
• 3+ year’s Payroll/HR experience at a multinational company.
• Working experience of SAP Success Factors, Analytical Skills and advanced Excel.

Key performance indicators

• Increased HR channels usage, and improved services KPIs.
• Payroll execution accuracy.
• Provide excellent service to employees.
• Successful HR project execution.

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.