Specialist Business Analyst Full-Time

Role purpose

Identifying, analyzing, and documenting requirements to enable the delivery of strategic and operational initiatives. The analyst collaborates with cross-functional squads, product owners, stakeholders, and delivery teams to ensure that business value is clearly defined and delivered effectively.

Key accountabilities and decision ownership

• Perform requirements gathering & analysis Elicit and document business and technical requirements. Identifying potential gaps in submitted product documents and collaborating with POs to resolve;
• Act as the liaison between business stakeholders, product owners, and development teams to ensure shared understanding of objectives and solutions;
• Identify and assess opportunities for process enhancements, operational efficiencies, and automation;
• Participate in agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and reviews;
• Collaborating with developers, and testers to translate requirements into viable user stories and acceptance criteria;
• Support decision-making with data analysis, performance metrics, and reporting insights.

Core competencies, knowledge and experience

• Understanding of telecom systems and system architecture concepts;
• Comfortable working in fast-paced, agile environments with shifting priorities;
• Strong understanding of user needs and ability to translate them into value-adding solutions;
• Planning skills, team player, confident, Self-driven towards achieving goals;
• Ability to write and speak in fluently English and Portuguese.

Must have technical/ professional qualifications

• Relevant diploma or degree in Information Systems Technology, or related field;
• Minimum 2 years of experience in Business Analysis or similar role;
• Professional certification in Business Analysis (e.g., CBAP, PMI-PBA) or Agile methodologies (e.g., SAFe, Scrum) is an advantage;
• GSM Knowledge (desirable);
• Project Management experience (desirable).

Key performance indicators

• % of successful demand delivery against commitment;
• Reduce rework and/or project cost(s) through quality business analysis;
• Ensure proper usage of all tools and processes from all key stakeholders contributing for efficient controls.