Senior Specialist: Commercial Strategy and Insights Full-Time

Role purpose

The Senior Specialist: Commercial Strategy and Insights plays a pivotal role in driving the commercial strategy of Vodacom Business through comprehensive analysis, pricing strategy, and market insights. This role collaborates with cross-functional teams to provide data-driven recommendations that support business growth and profitability.

Key accountabilities and decision ownership

• Commercial Analysis: Analyse commercial performance, including sales trends, product performance, and customer behaviour, to identify opportunities for growth and optimization;
• Pricing Strategy: Develop and maintain pricing models and strategies to ensure competitiveness and profitability;
• Market Insights: Conduct market research to identify industry trends, customer needs, and competitor activities, providing insights to guide strategic decision-making and product development;
• Data Analysis: Utilize data analytics tools to extract insights from large datasets, creating comprehensive reports and dashboards to communicate findings to stakeholders;
• Strategic Planning: Collaborate with business leaders to align commercial strategy with broader business objectives, providing input on product development and sales strategies;
• Cross-Functional Collaboration: Work closely with sales, finance, and product development teams to ensure consistent and effective implementation of pricing and commercial strategies;
• Identify and implement process improvements to increase efficiency and effectiveness in commercial analysis and pricing.

Core competencies, knowledge and experience

• Experience in commercial analysis, reporting, or business intelligence roles;
• Ability to work independently and collaboratively, strategic thinking, and problem-solving abilities;
• Strong analytical skills, proficiency in data analysis tools (e.g., Excel, SQL, Tableau), and excellent communication skills;
• Excellent communication and presentation skills, with the ability to convey findings to diverse audiences.

Must have technical/ professional qualifications

• Bachelor’s degree in Business Administration, Information Technology, Finance, Economics, or related field;
• Work experience in Telecommunications/ IT Industry;
• English proficiency.

Key performance indicators

• Revenue Growth: increase in revenue due to commercial strategies and pricing models;
• Adoption rate and usage metrics for reporting tools and dashboards;
• Improvement in commercial performance metrics over time;
• Profit Margin: impact of pricing strategies on profitability, typically through gross or net profit margin.