Senior Officer, PMER Full-Time

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.”  The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas.  IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

The Maputo Cluster Delegation based in Mozambique provides representation supports to the two National Societies (NS) of Angola, and Mozambique, based on IFRC mandate. This position will be based in Maputo, Mozambique with regular travel to the field. The PMER Senior Officer will report to the Programmes and Operations Manager based in Maputo.

Job Purpose

• The PMER team is responsible for performance-based management systems and the overall quality and effectiveness of the planning, monitoring, evaluation and reporting systems in the region. This will contribute to improving the impact of Red Cross Red Crescent work in Africa, strengthen strategic planning and management decisions, and promote accountability and learning.
• This position will lead the implementation of appropriate monitoring and evaluation processes and systems to support project management, impact assessment and learning. Providing technical support to program management unit (PMU), the Coordinator, PMER will ensure, planning, data collection, analysis and dissemination of monitoring and evaluation results and donor-related reporting. The position will lead learning and evaluation and ensure lessons learnt are incorporated into the program.

Job Duties and Responsibilities

The position holder will:

Planning:

• Support National Societies during micro-planning and review of micro-plans. Leading the Unified Planning process.
• Provide technical assistance in program planning and annual reviews and the review of all relevant documents such as the logic model, performance measurement framework, which includes indicators as well as monitoring and evaluation plan, annual work plans and project implementation plans.
• Coordinate the effective implementation of needs assessments, gap analysis or baseline survey where required.
• Promote those lessons learned, and best practices are being integrated into projects and plans.
• Support and lead development of new proposals (writing: Theory of Change, Log Frameworks, Indicators, etc)

Lead the establishment and maintenance of monitoring systems, including:

• Ensure that monitoring plans are in place for all National Societies.
• Develop and maintain monitoring and reporting schedules for the program.
• Provide technical leadership to ensure monitoring and reporting systems contribute to reliable data collection and timely analysis of program and project results.
• Provide the necessary training and coaching to staff (IFRC, NS) on how to use the data collection tools.
• Support IFRC staff and NS in the execution of mid-project surveys.
• Provide technical leadership to facilitate the use of monitoring data for analysis and decision making.
• Support lead National Society to aggregate monitoring results and feedback from other implementing National Societies.
• Establish systems to remind and prompt National Societies to submit monitoring reports against schedules set for all projects and programme.
• Provide input to the development of quality standards and tools in the areas of monitoring and evaluation.
  

Support evaluations through technical leadership and management, including:

• Lead or manage program evaluation.
• Ensure evaluations are done as prescribed and in accordance to IFRC evaluation Framework
• Lead and support lesson learn and reviews meetings for the program.
• Document the lessons and agreed action points from above meeting and follow up to ensure they inform program improvement.
• Use qualitative data when applicable and advise on qualitative data collection methods and good practices (including interview skills, focus group facilitation, and survey design and response categories).
• Advice on sampling techniques (such as random, stratified, and purposive) and their applications and relevance for a selected evaluation or methodology.
• Provide quality control during the review and comment phase throughout the evaluation process.
• Support drafting of Management response to ensure learning from evaluations are actioned.
• Identify opportunities for participatory evaluation and integration with Community Engagement and Accountability to ensure evaluations consider community input.

Lead Data analysis:

• Advise on the utility of various types of data collection and analysis tools using available analysis tools.
• Lead data analysis and visualization of data collected to support program monitoring and donor reporting. This will include developing dashboards as needed.

Support effective communication of monitoring and evaluation information:

• Ensure the collation of inclusion of appropriate program and project monitoring and evaluation information into external and internal reports.
• Ensures best practices are captured and disseminated among NS.
• Support the sharing of findings and lessons learned to improve programmatic and organizational learning.
• Provide constant communication and support to ensure NS are aware of their monitoring and evaluation obligations.
• Collate, write, or manage, donor reporting and evaluation reports as necessary.
• Lead Annual and Semi-Annual reporting.
• Conduct quality and technical review of donor reports, operation reports, and other reports to ensure all reports are of high quality.
• Lead the harmonization of indicators and reporting for the cluster.
• Implement the IM structure for the cluster.

Support enhanced PMER capacity within the Delegation and to National Societies:

• Provide training on monitoring and evaluation for IFRC and National Society staff as requested.
• Identify and secure opportunities for National Societies to build capacity.

Network activities:

•  Regional PMER and PRD counterparts for networking and sharing experiences.

Education

• University degree, or equivalent, in relevant disciplines (Monitoring and Evaluation, Mathematics, Statistics, Economics, or relevant quantitative fields);
• Relevant post-graduate degree or MBA (or equivalent);
• Relevant professional training or relevant experience in monitoring, performance-based management, planning or evaluation.

Experience

• Minimum of 3 years work experience in Monitoring, Evaluation, planning and/or analysis and reporting;
• Minimum of 2 years work experience in an international setting;
• Experience working in the developing countries;
• Experience working in the Africa Region;
• People Management experience;
• Experience developing, communicating, and implementing business plans;

Knowledge, Skills and Languages

• Demonstrated capacity for analytical and strategic thinking;
• Superior writing and editing skills, proposal writing experience;
• Excellent communication and inter-personal skills;
• Excellent relationship-building skills; ability to build and strengthen internal networks;
• Expertise in planning processes;
• Conducting and/or supervising needs assessments and surveys, data analysis;
• Fluently spoken and written English;
• Fluently spoken and written Portuguese;
• Good command of another IFRC official language (French, Spanish or Arabic)

Competencies, Values and Comments

• Values: Respect for diversity; Integrity; Professionalism; Accountability;
• Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust;
• Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others.