Senior HR Business Partner: CBU and M-Pesa Full-Time

Role purpose:

Support the business in delivering its objectives through people, this includes managing/facilitating key people processes such as; talent acquisition and retention, culture transformation, employee development and recognition. Provide all necessary support to all Department programs including the implementation of Human Resources strategies.

Key accountabilities and decision ownership:

• Support the business in the process of global management of Human Resources and assisting the business in aspects related to talent management and development;
• Provide assistance to all employees in matters related to the Human Resources;
• Provide assistance to Line Managers in all matters related to Industrial Relations and /or disciplinary processes;
• Facilitate Performance Management process and reinforce the culture of Performance Management;
• Prepare statistics on the evolution and trends of human resources.

Key performance indicators:

• Level of compliance with people processes;
• Employee satisfaction levels measured through People Survey;
• Drive dissemination and internalization of organizational culture;
• Human Resources systems, policies and procedures fully implemented.

Must have technical / professional qualifications:

• Honors degree in Human Resources organizational behavior or related field.

Core competencies, knowledge and experience:

• Five years of people and process management experience;
• Partnering skills;
• Digital mind-set;
• Change management and transformation skills;
• Proven expertise in relationship management;
• Ability to analyze labor legislation and provide recommendations to line managers.