Process Manager Consultancy Featured

Background:

Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 15 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.

Project Summary:

Creative Associates is implementing the five-year, USAID-funded early grade reading project with the aim to improve early grade reading outcomes in the target provinces of Nampula and Zambézia. The project will focus on three main areas of intervention to achieve its goal to improve students’ reading fluency and comprehension in the mother tongue by the end of their second year of school: 1) improve the quality of reading instruction at the early primary level, 2) improve policy frameworks and delivery systems for early grade reading, and 3) increase parental and community engagement in early grade reading. The project will have a main office in Maputo with field offices in Nampula and Zambézia.

Position Summary:

The Process Manager will be responsible for overseeing the efficient and effective execution of Learning and Education materials development, procurement and distribution plan, for meeting plan deadlines and deliverables on time through the proactive coordination with Managers overseeing the following components of the plan: 1. Material Development, 2. Procurement Process and 3. Distribution of Materials. The Process Manager will proactively identify potential for delays and mitigate by assessing resource gaps, as well as proposing and executing solutions.

Reports to:

The Process Manager Consultancy will report to Director of Finance and and he/she will be based in will be based in Maputo, Mozambique with travels to Nampula and Zambezia for approximately 25 days.

Primary Responsibilities:

• Ensure streamlined process for a complex, large scale education materials development procurement and distribution in line with USAID and Creative rules and regulations;
• Provide oversight of strict adherence to approved schedule for materials development;
• Manage and update a project plan in Smartsheet software;
• Manages key project team members in Procurement, Operations and Logistics to ensure a smooth process;
• Streamline and manage processes to ensure strict adherence to deliverables and timelines;
• Identify and mitigate business process risks challenges;
• Identify gaps and provide training on processes as needed;
• Identify solutions to improve operational efficiency and promote best practices;
• If required, develop process workflow charts and orient team members to workflows;
• Facilitate teams to critically review current processes for effectiveness, quality and simplification;
• Serve as the primary liaison to all vendors and subcontractors;
• Provides timely and accurate status reports, daily if required, on the process. Reports may be requested by HQ or donor;
• Responsible for compliance with USD rules and regulations, and Creative policies and procedures.
• Conduct post process review to improve process quality and efficiency.

Required Skills & Qualifications:

• At least eight years of relevant work experience, including experience with a Contractor or international NGO managing an office or program;
• At least 5 years of project management, supply chain management, procurement or operations experience and 4 years of management experience;
• Familiarity with Project Management software (SmartSheet, MS Project or other);
• Excellent negotiation and contract management skills;
• Strong planning and communication skills;
• Fluency in Spoken and Written English is strongly preferred.

Candidates should send their applications by email  bids@vamoslermoz.com including CV, Letter of Motivation both in Portuguese and English and Academic Certificates. The position´s name “Process Manager Consultancy” must be referred in the subject line. Only finalists will be contacted.  No phone calls.