Manager: Retail – South Full-Time

Role purpose:

Grow incremental and new sales for the business while simultaneously reducing customer turnover.

Builds and manages all aspects of a sales department inclusive of leading management, account management, business analytics, and channel development. Works closely with Customer Support, Finance, Marketing, and other sales teams for the purpose of ensuring the delivery of first-class delivery experience.

Key accountabilities and decision ownership:

• Achieving growth and hitting sales targets by successfully managing the sales team
• Motivate team members, making them working as a single unit working towards a common objective
• ◾Ensure the team is delivering desired results through supervision and tracking their performances.
• Conduct regular research and analyses on the business’s market and competitive environment, looking for opportunities to further the sales goals by adjusting strategies and approaches that enhance efficiency and performance.

Planning and Organizing, writing objectives and plans in detail how they will be attained. They’re also able to anticipate problems and outline how they will be overcome

Key performance indicators:

• The number of new leads that are coming into the sales department each month
• Smartphone activations
• M-Pesa new leads and transactions

Core competencies, knowledge and experience:

• Successful previous experience as a  sales manager, consistently meeting or exceeding targets
• Excellent mentoring, coaching and people management skills
• Strong ability to handle multiple projects and meet deadlines
• Be a Strategist

Must have technical / professional qualifications:

• Degree in Business Administration or a related field
• Demonstrate strong analytical skills and an ability to assimilate complex data and information from disparate sources
• Exceptional written and verbal communication skills.

We encourage female applicants