Investigator: M-Pesa Forensic & Fraud Full-Time

We are looking for a competent Forensic Investigator to organize and Investigate all M-pesa fraud operations in the organization.  The Investigator will be under forensic mandate while develop and implement policies and procedures to maintain Vodacom/ Vodafone standards.

Key accountabilities and decision ownership

• Ensure the proper investigation of internal and external fraud Incidents against M-pesa properties and personnel;
• Ensure investigations are done in accordance with Vodafone- M-pesa policies and procedures (Evidence sourcing, investigations, witness interviews, etc.);
• Identify and recommend internal control measures to pro-actively prevent frauds and economic crimes against the Vodafone M-pesa;

Build professional relationships with law enforcement and other network operators to assist with criminal trends/ investigations.

Key performance indicators

•  All reported allegations of fraud and crime affecting Vodafone M-pesa are investigated as per policy standard and country law;
• Regularly review the fraud monitoring systems standards and be responsive to changes in the threat environment;
• Ensure that risk assessments are conducted for all M-pesa products and services and
• Ensure that adequate awareness is created around fraud / economic crime across the business and throughout the company.

Core competencies, knowledge and experience

• Telecommunication or investigative experience,
• Good written, presentation and verbal communication skills both English and Portuguese;
•  Strong Interviewing skills, Analyzing and presenting statistical information;
•  Proficiency in at least one data analysis tool e.g. SPSS, IDEA, ACL, Business Objects
•  SQL and database experience and ADVANCED proficiency in Excel would be a serious advantage

Must have technical / professional qualifications

• Degree from a recognized university either in Information Systems or Computer Science/Business Analysis/Project Management /GSM Forensic Analysis is essential;
• Knowledge of fraud/auditing practices

Risks: Being an Investigator may possibly be one of the hardest and dangerous in corporate environment. Though not all cases are dangerous, they may oftentimes experience situations that pose risks to their lives, Assault from trespassers, burglars or unruly customers, Vehicular accidents, either driving or being struck by fleeing suspects.

We encourage female applicants