Under the guidance and direct supervision of the DCD-O, the HR Associate provides leadership in execution of the full range of CO HR services ensuring their transparency and integrity. The HR Associate promotes a collaborative, clientoriented approach and promotes the maintenance of high staff morale.
The HR Associate can supervise and lead the support staff of the HR Unit. The HR Associate works in close collaboration with the operations, programme and project teams in the CO and UNDP HQ and RSCA teams for resolving complex HR-related issues and information delivery.
Incumbent will approach work with energy and a positive, constructive attitude and display a strong client orientation. As such s/he will display flexibility in performing other emerging tasks assigned by RR/RC, CD or supervisor/manager.
Duties and Responsibilities
Summary:
Administration and implementation of HR strategies and policies;
Administration of human resources;
Performance management and career development;
Conduct of UN-related surveys;
Facilitation of knowledge building and knowledge sharing
1) Ensures administration and implementation of HR strategies and policies, adapts processes and procedures focusing on achievement of the following results:
Full compliance of HR recording and reporting systems with UN rules and regulations, UNDP policies, procedures and strategies; effective implementation of the internal control framework, proper functioning of the HR management system;
Provision of advice and information on corporate strategies, changes in rules and regulations, implementation of personnel rules, strategic use of contractual modalities, application of entitlements, change management processes;
CO HR business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management.
2) Ensures effective administration of human resources focusing on the achievement of the following results:
Organization of recruitment processes including drafting job description, provision of input to job classification process, vacancy announcement, screening of candidates, participation in interview panels. Provision of advice on recruitment in UNDP projects;
Creation/update of positions in Atlas, association of positions to chart fields (COAs), update of COA information, setting up vendor, performing the functions of Admin.HR, Position Administrator and Absence Processor in Atlas. Preparation of contracts (100/300 series, SSAs, SCs) and recurring vouchers in Atlas. Timely follow up with Finance staff on Global payroll issues;
Monitoring and tracking of all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments and separations through Atlas;
Maintenance of the CO staffing table;
Preparation or review of submissions to the Compliance Review Panel (CRP) and Board (CRB);
Administration of International staff entitlements and position funding delegated to COs;
Administration of the CO rosters, including e-rosters;
Validation of cost-recovery charges in Atlas for HR services provided by UNDP to other Agencies.
3) Ensures proper staff performance management and career development focusing on achievement of the following results:
Facilitation of the performance appraisal process and maintenance of the related data, monitoring and reporting on compliance, and acting as Secretary of the TMRG;
Gather and analyze data from PMD;
Participation in preparation of the Whole Office Learning plan and individual learning plans in consultation with the Senior Management and Learning Manager(s);
4) Ensures conduct of UN-related surveys focusing on achievement of the following results:
Collection of information and preparation of reports for comprehensive and interim local salary, hardship and place-to-place surveys. Participation in the work of LSSC;
Analyze the results of GSS Survey for the CO and contribute to the development of an action plan recommending interventions and corrective actions where necessary.
5) Ensures facilitation of knowledge building and knowledge sharing in the CO focusing on achievement of the following results:
Organization of trainings for the operations/projects staff on HR issues;
Synthesis of lessons learnt and best practices in HR;
Sound contributions to knowledge networks and communities of practice.
6) Manages the HR team
Provision of effective direction to and empowerment of member(s) of the team;
Management of team in compliance with corporate human resources policies and strategies;
Management of team and individual performance;
Support of supervisee(s) in facilitating their learning and development;
Support of supervisees in maintenance of their health and well-being, safety and security.
Competencies
Core
Innovation: Ability to make new and useful ideas work. Level 3: Adapts deliverables to meet client needs;
Leadership: Ability to persuade others to follow. Level 3: Proactively seeks and recognizes contributions of others;
People Management: Ability to improve performance and satisfaction. Level 3: Appropriately involves team in different stages of work and decision-making;
Communication: Ability to listen, adapt, persuade and transform. Level 3: Expresses information and views with adaptive reasoning and appreciation for complexity and variation;
Delivery: Ability to get things done while exercising good judgement. Level 3: Takes responsibility for addressing critical situations and delivering core value.
Technical/Functional:
Job knowledge/technical expertise: Has fundamental knowledge of processes, methods and procedures. Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Client Orientation: Ability to maintain effective client relationships. Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Building Strategic Partnerships: Ability to maintain information and databases. Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Job knowledge/technical expertise: Has fundamental knowledge of processes, methods and procedures. Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Promoting Organizational Change and Development: Ability to present information on best practices in organizational change. Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Promoting Organizational Learning and Knowledge sharing: Ability to conduct basic; research and analysis. Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Promoting Accountability and Results-Based Management: Ability gather and disseminate information. Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Design and implementation of management systems: Ability to gather data and implement management information systems. Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Organizational Development: Knowledge of organizational development concepts, issues and principles and the ability to apply them to strategic and/or practical situations Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Performance Management: Ability to manage organization, department and employee goals Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work;
Recruitment: Knowledge of recruiting issues, procedures, and principles and the ability Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work to apply them to strategic and/or practical situations to secure quality candidates;
Learning and Development: Knowledge of enterprise learning and development issues, concepts, and principles, and ability to apply them to enhance the fulfillment and performance of employees. Level 3: Implement & Manage: Exercises skills and knowledge independently, demonstrating ability to manage self and team responsibilities, in area of work.
Required Skills and Experience
Education:
Secondary Education with specialized certification in HR;
University Degree in HR, Business or Public Administration would be desirable, but it is not a requirement.
Experience:
7 years of relevant experience at the national or international level in providing HR support services and/or supervising staff and operational systems;
5 years of relevant experience will suffice if in possession of a Bachelor’s Degree;
Experience in the usage of computers and office software packages (MS Word, Excel, etc.);
Experience in handling of web-based management systems and ERP HR module experience, especially PeopleSoft (Atlas);
HR certification from a reputable institution is a distinct advantage.
Language Requirements:
Fluency in English and Portuguese;
Knowledge of other official UN languages is desirable.