Human Resources Analyst Full-Time

Background

UNDP has worked in Mozambique since 1976, with the formalization of a cooperation agreement between UNDP and the Government of Mozambique. The Standard Basic Framework Agreement was signed in 1976, in less than a year after Independence, and establishes UNDP’s presence in the country.

Programme priorities have been defined with national counterparts. UNDP focus is aligned with UNDP Strategic Plan 2022-2025, namely, a) Structural transformation accelerated, particularly green, inclusive, and digital transitions, b) No one left behind centering on equitable access to opportunities and a rights-based approach to human agency and human development, c) resilience built to respond to systemic uncertainty and risk and its six signatures solutions, Poverty and inequality; Governance; Resilience; Environment, Energy and Gender equality, focusing on three interlinked and transformative pillars:

• Supporting resilient and inclusive economic recovery and diversification, and sustainable livelihoods.
• Strengthening climate resilience and the sustainable use of natural resources.
• Promoting inclusive governance, justice, human rights and peace and social cohesion.

The programme is structured around the ‘four Ps’ of the sustainable development goals (SDG) agenda. The theory of change suggests that an issues-based approach simultaneously promoting inclusive prosperity, equitable and sustainable management of natural resources (planet), and underpinned by governance systems that guarantee peace, stability, and social cohesion, is the most effective strategy for reducing poverty, improving living conditions and creating greater opportunities for all Mozambican people. The programme strengthens the focus of the PQG and other strategic plans on reducing poverty and inequality through promoting inclusive, equitable and sustainable development and economic diversification, thereby contributing to SDGs 1, 10 and 16. In alignment with the Istanbul Programme of Action, the aim is to make growth more sustainable and less vulnerable to external shocks, and to reduce potential conflict by creating greater, more inclusive employment and livelihood opportunities. Emphasis is placed on maximizing opportunities for women as agents of change as well as youth, and the poorest quintile.

Sustaining inclusive economic growth will require natural resource wealth to be safeguarded through sustainable management and used transparently and equitably to support economic transformation and diversification that benefits poor communities. The vulnerability of Mozambique to climatic hazards will be reduced by strengthening resilience and recovery capacity. Sustainable growth and inclusive development are only possible in an environment of peace and stability.

Geographically, UNDP focuses on Gaza, Sofala and Cabo Delgado provinces, where it has a long-established presence and strong relationships with local authorities, communities and civil society organizations. These provinces are exposed to natural hazards and the impact of natural resource extraction on both the environment and on local communities, which negatively affect sustainable human development. Other provinces where specific climatic and environmental issues exist will also be targeted.

UNDP works with all other UN agencies in the country to support Mozambique human development efforts. Thus, UNDP is part of the United Nations Development Assistance Framework (UNDAF).

UNDP works with the Government of Mozambique, academia, civil society, private sector, and other national and international partners to help find solutions to persistent and emerging development challenges.

Position Purpose

Under the overall guidance and supervision of Deputy Resident Representative (Operations), the HR Analyst ensures effective delivery of HR services in UNDP Mozambique. He/she interprets and applies HR policies, rules, and regulations; implements internal procedures; and provides solutions to a wide spectrum of HR issues. The HR Analyst promotes a collaborative, client-oriented approach and contributes to the maintenance of high staff morale.

The HR Analyst supervises and leads support staff in the HR Unit. The HR Analyst works in close collaboration with the Programme, Operations, and project teams in the CO, UNDP HQ OHR Business Partners, and staff in GSSC and other UN Agencies to ensure successful CO performance in HR management.

UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration

Duties and Responsibilities

Ensure implementation of HR strategies and policies

• Ensure full compliance of HR activities with UN rules and regulations and UNDP policies, procedures, and strategies; effective implementation of the internal controls; and analysis of supporting parameters, proper design and functioning of the HR management system and practices.
• Continuously analyze corporate HR strategies and policies, assess the impact of changes, and make recommendations on their implementation in the CO. Continuously research policy matters related to conditions of service, salaries, allowances, etc. Elaborate and introduce HR measurement indicators; and monitor and report on achievement of HR results.
• Advise personnel, as necessary, and keep management informed on new HR practices, policy updates, and their implementation.
• Provide support to CO HR business processes mapping and establishment/update of internal HR Standard Operating Procedures (SOPs) where needed in CO to supplement SOPs issued by GSSC/OHR.
• Advocate for implementation, monitoring and compliance of HR policies and corporate programmes including mandatory courses, gender, prevention of harassment, career development and knowledge management.
• Analyze and elaborate proposals for and implement a strategic approach to CO HR interventions including recruitment, proper use of contractual modalities, workforce planning, position management, job classification, performance management, personnel needs and wellbeing, and career development.
• Support the organization and coordination, if applicable, of inter-agency exercises and surveys, such as the comprehensive and interim local salary survey, hardship, and place-to-place surveys in coordination with the supervisor and partner agencies.
• Coordinate the Country Office HR support to the UN-system.
• Support the elaboration and implementation, in coordination with the supervisor and management, of HR strategy on audit recommendations.
• Analyze and advise on the risk management of Country Office HR activities to proactively manage and mitigate the risk.
• Acts as the CO focal point for Prevention of Sexual Exploitation and Abuse (PSEA) as well as strategic input to the gender committee’s work.

Ensure effective human resources management of recruitment, staffing and entitlements in the Country Office

• Manage transparent and competitive recruitment and selection processes in coordination with GSSC and locally with hiring managers that includes updating job descriptions, preparing vacancy announcements, screening candidates, organizing and participating in the interview panels, recommending recruitment strategies, and submission of compliance review cases as per the actions delegated to CO. In coordination with Hiring Managers, submit requests and appropriate documentation to GSSC for non-delegated actions. Facilitate recruitment for projects and at the request of UN partner agencies.
• Liaise and coordinate with relevant GSSC teams on the management of contracts, and monitoring and tracking of all transactions related to positions, recruitment, HR data, benefits, earnings/deductions, retroactivity, recoveries, adjustments, and separations.  Provide oversight of clustered services and report to supervisor and/or senior CO management for any cases to be escalated.
• Facilitate timely contract management actions, in close coordination with supervisors and senior management.
• Upon delegation of responsibility, perform HR Manager functions in ERP and validate cost-recovery charges in ERP for HR services provided by UNDP to other Agencies.
• Develop and manage CO rosters as appropriate.
• Manage International staff entitlements and position funding delegated to the CO HR Unit, in close coordination with GSSC, as needed.
• Initiate contract management, payroll, extensions and separations in coordination with GSSC in accordance with the delegation of authority given to the Country Office.
• Support workforce reporting and HR data analysis.
• Support the design and implementation of strategies on staff well-being related issues, including analysis and recommendations of Engagement Surveys results. Support the co-creation of a local engagement survey action plan.
• Manage HR processes delegated to the CO, as applicable and in coordination with Management, such as medical evacuations, R&R, safety and security interventions.

Ensure proper staff performance management, talent management, and career development in the CO

• Analyze requirements, elaborate the protocol for and facilitate the performance management process.
• Play a key role in organizing formal CO management groups responsible for collectively reviewing and discussing performance and talent management/career development of CO personnel; and follow up on implementation of their recommendations.
• Support implementation of effective interventions for the performance evaluation process that includes training supervisors on effective use of career management/development systems and tools.
• Facilitate Performance Management reporting and monitoring in the CO.
• Advise management and personnel on CO work plan and performance management cycles and policies.
• Support effective learning management including establishment of the CO-wide Learning plan and individual learning plans in collaboration with senior management and the Talent Development Manager.
• Implement the Universal Access strategy ensuring access to role appropriate learning activities.
• Advise office management on personnel competency, career management/development, and training needs through the PMD and Talent Review processes.
• Provide effective counseling to staff on career management, development needs, and learning possibilities.
• Elaborate proposals on and implement strategic staffing policies in line with career management/development principles.

Ensure facilitation of knowledge building and knowledge sharing in the CO

• Lead Country Office learning committee and ensures staff is informed on learning opportunities.
• Organize training for the operations and projects staff on HR issues.
• Synthesize lessons learned and best practices in HR.
• Provide regular reports to the senior management on UNDP Mandatory Courses and ensure that all newly joined personnel are properly guided on completing the courses.
• Make sound contributions to knowledge networks and communities of practice.

Ensure Strategic Workforce Planning and Organizational Development

• Conduct workforce analysis and forecasting by analysing current workforce composition, demographic and skills, in collaboration with team lead etc.
• Identify future workforce needs based on organizational goals and external trends by forecasting skill gaps and surpluses.
• Align competency frameworks with organizational goals by ensuring competencies reflect emerging skill requirements.
• Support team leads and supervisors to stablish metrics and KPIs to track workforce plan outcomes.
• Collaborate with department heads to align workforce strategies with business plans and advise leadership on workforce risks and mitigation strategies.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Supervisory/Managerial Responsibilities: Supervises personnel in the HR unit: A G6 HR Associate, a G5 HR Assistant, and an NPSA-5 HR Assistant.

Competencies

Core 

• Achieve Results:- LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.
• Think Innovatively:- LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.
• Learn Continuously:- LEVEL 2: Go outside comfort zone, learn from others and support their learning
• Adapt with Agility :- LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.
• Act with Determination:-EVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.
• Engage and Partner:- LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.
• Enable Diversity and Inclusion:- LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.

People Management

UNDP People Management Competencies can be found in the dedicated site.

Cross-Functional & Technical competencies 

• Business Management:- Portfolio Management-Ability to select, prioritize and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment.
• Business Management:- Communication- Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.
• Business Direction & Strategy:- System Thinking-Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
• HR:- People Analytics – Ability to generate and align people data with business intelligence data to inform strategic decision-making; knowledge of databases, their architecture, integration and landscape; ability to create and use data models; knowledge of visualization techniques. Gathering and using data and information to provide insights into people issues and guide decision-making.
• HR:-Recruitment Design and Management- Knowledge of, ability to design and manage end-to-end recruitment processes.
• HR:-Performance Management-Knowledge of and ability to guide the application of performance management theory, systems and tools, incl. articulation of expectations, setting objectives and performance standards; conducting performance related discussions and performance coaching; ability to develop performance management and appraisal processes that minimize biases.
• HR:-L&D Planning -Ability to identify organizational learning priorities aligned with the business strategy using key stakeholder involvement to ensure appropriate learning and optimal return-on-investment.

Required Skills and Experience

Education:

• Advanced University Degree (master’s degree or equivalent) in Human Resources, Business Administration, Public Administration, or related field is required.
• A first-level University Degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience may be accepted in lieu of the Advanced University Degree.
• Professional HR certification (e.g., SHRM-SCP, CIPD, SPHR) highly desirable.
• Training or certification in strategic management or organizational development is an added advantage.

Experience:

• Minimum 2 years (with a master’s degree) or 4 years  (with bachelor’s degree) of relevant experience at the national or international level in providing HR advisory services and/or managing staff and operational systems.
• Experience in the use of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of web-based management systems is required.
• Experience/familiarity with digital tools (ERP) like PeopleSoft, Workday, SAP, Pronto etc and familiarity with data analytics and HR metrics  is highly desirable.
• Proven experience in talent management and career development frameworks.
• Expertise across core areas: recruitment, learning & development, compensation, employee relations, and compliance.
• Proven ability to manage conflict and drive employee engagement.
• Experience in supporting the coordination of change processes in the UN system is an advantage.
• Excellent communication, report writing, interpersonal skills, analytical and problem-solving skills.
• Proven experience in strategic workforce planning, aligning HR Strategies with business goals.
• Ability to develop HR strategy aligned with organizational objectives and manage multiple priorities.
• Experience working in multilateral and international environment/context is desirable.

Language Requirements

• Fluency in English and Portuguese is required.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Probation

For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

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