Gestor de Produto de Software Full-Time

A leading entity in the area of ​​digital public health intends to hire a Software Product Manager, passionate about designing, installing, developing and troubleshooting health software, to provide technical support in the National Malaria Control Program (PNCM), in scope of the Implementation and Institutionalization of Digital Platforms for use in campaigns for Insecticide Treated Networks (RTIs), Malaria Chemoprevention (QSM, MDA, QPM), Indoor Spraying (PIDOM)) and implementation of the Integrated Malaria Information System (YES).

The Software Product Manager must be able to create high-quality, innovative and high-performance software, in accordance with coding standards and technical design; design, modify, develop, write and implement software programming applications; support and/or install software applications/operating systems; participate in the testing process, reviewing and analyzing tests, witnessing testing and software certification. In short, you will have to ensure the technical integrity of digital tools and platforms, oversee systems development and lead the solution of any technical challenges in the digitalization of campaigns and iMISS.

In order to ensure that all available financial support is well coordinated and that technical capacity is built within MISAU, it will be based at the PNCM in Maputo-Mozambique.

Reporting: The Software Product Manager will have two reporting lines, reporting directly to the Program Manager and indirectly to the Director of the National Malaria Control Program.

Objectives

Support the PNCM in the process of implementing and institutionalizing digital platforms, in order to ensure that it is able to build a knowledge base within itself to achieve better decisions and results, in order to achieve three main objectives:

• Improve the execution and measurement of campaign results (CCU, MDA, QSM, QPM) driven by the introduction of digitalization at all stages;
• Improve access and use of key data on malaria for making relevant decisions at each level of the health system, facilitated by the Integrated Malaria Information System (SIIM/iMISS); and
• Reinforce the implementation of digital systems and the capacity of the sector team to manage them, in order to obtain a better overview of program data, which will ultimately translate into better health outcomes.

This support is expected to be, in the long term, a catalyst in the execution and achievement of the above-mentioned objectives, so that the capacity of focal points at all levels, digital systems and processes, is successfully developed to ensure that , with MISAU resources, are capable of managing digitalization activities on their own, with a minimum of external dependencies, to achieve the objective of self-sustainability that will allow full ownership of MISAU.

Tasks

The tasks of this position include, but are not limited to:

Product management and system maintenance support

• Support the development, maintenance and installation of software/operating systems required at MISAU and participate in the respective testing processes, reviewing and analyzing the tests, witnessing the tests and certifying the software;
• Manage software partners/service providers that support platform maintenance, ensuring routine communication to ensure timely delivery of assigned issues/requests;
• Lead the documentation process, prioritizing and assigning problems/requests and solutions to software service providers;
• In coordination with the relevant focal point user and the PNCM, DIS and DTIC team, validate problems/requests that have been fully resolved by the partner/software service provider through testing on the platform;
• Ensure that validated problems/requests are sent to production (by the partner/software service provider) and close the problems in the “tracker” when resolved;
• Participate in the design of data collection and visualization tools, agendas, calendars and analysis methods, in accordance with area-specific M&A plans;
• Ensure compliance with MISAU and donor standards and policies, as well as participate in the final process of integration of digital systems in an autonomous format by technicians from PNCM, DIS and DTIC;
• Advise on hardware/software specifications of devices.

Capacity building

• Provide technical guidance for the initial training, supervision and mentoring processes of staff at different levels of implementation of digital platforms in the program, ensuring that the expected quality is guaranteed;
• Coordinate a series of advanced DHIS2 visualization and consultation training (data viewer, pivot tables, maps, event reports, event viewer) specific to the SIIM and SALAMA data catalog to develop literacy among PNCM staff;
• Lead the development of a comprehensive video training curriculum of digital platforms in use at the Ministry of Health for campaigns and routine activities (SIIM);
• In coordination with the PNCM, DIS and DTIC teams, lead advanced configuration and administration training processes for users of the DHIS2 and SALAMA platforms.

Sustainability

• In coordination with the PNCM, DIS and DTIC team, participate in the process of evaluation, selection and training of a long-term local/regional technical partner;
• Participate in the development of a budgeted operational plan to support the mobilization and implementation of resources for the Digital Health Strategy project in Mozambique.

Data analysis

• Analyze data to allow the generation of significant knowledge;
• Identify different monitoring and evaluation metrics that allow effective campaign management using control panels/reports;
• Train end users on how to use the product and promote adoption in the field;
• Understand which improvements would lead to better user adoption and document recommendations to guide the product roadmap;
• Regularly monitor data quality.

Program support

• Under the direction of the PNCM, support the coordination process of all interested parties at the level of MISAU and cooperation partners, to overcome the challenges of implementing the digitalization of health campaigns and align partners in the vision of using digital platforms from the program;
• Participate in the management and oversight of all ongoing malaria-related digital systems, ensuring that data is of good quality, accessible and used to improve program outcomes;
• Participate/contribute to the planning and budgeting process for the execution of funds related to the activities of implementing digital platforms in the program, whenever necessary;
• Participate/contribute, if necessary, in updating the activity and/or M&A plans of the digitalization process throughout the project execution;
• Ensure that system adoption (i.e. the use of the software platform by users in provinces, districts and USs) is occurring effectively and that digitalization initiatives are achieving the desired results.

Profile

• Bachelor’s or Master’s degree in software engineering, computer science or another related field;
• Minimum 3 years’ experience as a software product manager or business analyst, working with stakeholders and end users of digital and management platforms;
• At least 3 years of technical experience in health/malaria programs and/or monitoring and evaluation, with solid knowledge of cleaning processes and data interpretation;
• Experience in configuring and managing DHIS2;
• Solid experience in programming and familiarity with languages ​​such as Ruby, Python;
• Experience in preparing functional test cases together with the quality control team and ensuring the quality of the results;
• High level of advanced data analysis skills in Microsoft Excel and Access, for example HIS, Stata, Epi Info GIS (Geographical Information Systems), Power BI, Tableau and SPSS;
• Software analysis skills, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis;
• Experience in data visualization (Microsoft Visio or equivalent) and cartography;
• Proven ability to locate, analyze, organize and interpret data;
• Experience in carrying out research and presenting results orally and in writing;
• Solid skills in coaching, training and mentoring;
• Ability to work independently and in a team;
• Excellent communicator in Portuguese, with oral and written skills;
• Knowledge of English is an advantage.

Contract Period: This position will start in January 2024 and will last for 12 months. Possibility of extension for a further 2 years (according to applicable terms and conditions).

Documentation to apply

• Presentation letter;
• Curriculum Vitae;
• Diploma of the highest academic level;
• Letter of recommendation.

How to Apply

Send an email and indicate the subject “PNCM – Software Product Manager”. Only pre-selected candidates will be contacted.