Specialist: Technology Governance Full-Time

Role purpose:

To support the Technology department on the implementation of best practices keeping technology risk within the acceptable levels

Key accountabilities and decision ownership:

• Establish and maintain PPSG’s Life-Cycle;
• Establish and maintain a plan for compliance to existing PPSG’s;
• Support the areas on boarding new Application to ARM system and Provide first line support to end users to ARM related issues;
• Coordinate and track with relevant system owners the submission of evidences of audit related activities or any other;
• Develop, implement and maintain an Information Security Awareness Program.

Core competencies, knowledge and experience:

• Ability to track activities among other teams and report accordingly. Escalate whenever necessary;
• Understanding of telecom systems engineering concepts;
• Written and verbal communication, including technical writing skills, across various levels;
• Planning skills, team player, confident, Self-driven towards achieving goals and ability to speak English and Portuguese.

Key performance indicators:

• All policies and procedures are kept up to date and available in a center repository.
• Access to all critical systems (app, OS and DB layers) are requested through ARM
• Update Compliance rating for PPSG’s (Control Self-Assessment)

Must have technical / professional qualifications:

• Relevant diploma or degree in Information Systems Technology;
• Minimum 3 years of experience in Technology Risk;
• Familiarized with Best Practice frameworks ITIL and Cobit (essential);
• Ability to perform independent Quality Assurance review.