Security Operations Centre Assistant Full-Time

Under the overall responsibility of the UNDSS Security Advisor, Security Operations Center Assistant will serve UNDSS in the following:

Operational

• Receives, transmits, or relays security and safety messages and information on behalf of the Designated Official/Area Security Coordinator/Senior Security Personnel via all identified means of communication to personnel;
• On receipt of notifications of security and safety incidents, escalates these via the appropriate and defined channels for follow-up and support;
• Using the SCS, monitors the movement of field missions, as defined by the Security Risk Management (SRM) process and appropriate local standard operating procedures;
• Based on the local SOPs facilitate the provision of immediate support to UNSMS and NGO personnel involved in security or safety incidents.  In this regard alerts the response and support functions through appropriate and defined channels, gives the necessary feedback and input to the personnel involved in the incidents, maintains the communication link to personnel, acts in an overall supportive role.  Records all information and communications related to the incident;
• Notifies the respective UNSMS organizations or NGOs security focal points when their personnel are involved in a security or safety incident;
• Monitors the usage of the SCS and ensures that it is used according to established SOPs; guide personnel on appropriate behavior when using the SCS;
• Verifies the operational status of the SCS to ensure that personnel can use or access the SCS and that the SCS is functioning properly.  Reports any anomalies to the appropriate authority for further action or guidance;
• Undertakes personnel headcount in accordance with instructions from the Designated Official/Areas Security Coordinator/Senior Security Professional, or and established SOP in a timely and accurate manner.

Administrative

• Maintains contact and residence details of all UNSMS personnel and their eligible dependents, and contacts of premises and vehicles;
• Maintains the UN warden list;
• Maintains the contacts of the response team emergency services and support structures of host government, local authorities and contracted private security companies and directs personnel to the nearest one during times of security and safety incidents;
• Maintains records and logs of actions and communications undertaken to support security or safety incidents or any other critical communications;
• Prepares and submits reports, as directed by the most senior security professional;
• Perform other duties, as directed by the most senior security professional.