Provincial Learning and Development Manager Full-Time

Do you believe that everyone deserves access to affordable, quality healthcare? Are you driven by creativity, bold ideas, and disruptive innovation? Are you inspired by exceptionally talented, diverse, impact-oriented colleagues? Do you thrive in a dynamic, high-growth, fast-paced environment? Most importantly, are you fed-up, even disgusted, with the status quo of foreign assistance in the health sector? Then consider a job with ThinkWell.

ThinkWell is a growing, flexible health systems organization, with both global influence and local grounding. Our focus is on driving transformation in the global health space by always questioning and disrupting conventional wisdom about what works or what can or cannot be done. We believe in pragmatisms over ideology and develop solutions tailored to a client’s context and political realities without replicating global models and all-purpose solutions. We know that to drive change, we must focus on how the world could be, rather than making excuses for the status quo.

We are looking for a Learning and Development Manager to support our Strategic Information (SI) and MEL (Monitoring, Evaluation and Learning) portfolio within the ECHO project.

Efficiencies for Clinical HIV Outcomes (ECHO) is a $209 million USAID bilateral project to support the Government of Mozambique’s achievement of HIV/AIDS epidemic control in three provinces. ThinkWell is a core partner in the ECHO consortium with a unique semi-independent role to continually evaluate the project’s impact and effectiveness, analyze and solve persistent bottlenecks, and study potential best practices to scale up. ECHO’s objectives include strengthening the essential public health services for HIV epidemic control at national, provincial, and district levels to ensure long-term sustainability of the HIV response, reaching and maintaining 95% HIV treatment coverage and viral suppression in designated geographic regions, ensuring that Mozambique is utilizing the latest evidence for rapid scale up and maintenance of effective HIV interventions, and providing the Government of Mozambique with data, measured findings and recommendations necessary to make key service delivery decisions.

The successful candidate will have experience in managing HIV program in Mozambique and should be a dedicated and high performing health professional who is keen to provide technical leadership to a cutting-edge portfolio. The candidate will be prepared to work independently, and as part of a high level and complex partner team.

• Provide direct technical expertise in selected areas of the program portfolio; this includes using a collaborative approach to monitoring, evaluation and learning (MEL), quantitative and qualitative research to accelerate progress towards achieving ECHO’s goals (95-95-95), focusing primarily in two technical areas: HIV testing services and retention;
• Implement innovative approaches and processes to catalyze the implementing partners engagement in evaluation and learning on program approaches such as Rapid Response Units to analyze and solve persistent bottlenecks and study potential best practices for scale-up, and rapid cycle assessments of program implementation to determine whether ECHO activities are leading towards intended results;
• Lead the provincial Learning Development team for required assignments and develop sound conceptualization and framing, develop rigorous assessment methodology and ensure exceptional quality of deliverable;
• Provide smart support to provincial and district health officials and implementing partners on evidence generation through targeted data analysis to make key service delivery decisions supporting the achievement of targets for epidemic control;
• Coordinate provincial workshops to promote active sharing of formative monitoring and evaluation findings with implementing partners and stakeholders;
• Liaise with health partners and participate in existing working groups (Care and Treatment WG, others) representing the organization;
• Provide inputs in drafting of qualitative and quantitative research protocols to ensure quality data-generation and rigorous analysis;
• Produce high quality written inputs to reports and presentations, including technical documents and project status reports;
• Create graphics and visualization of data for presentations.
• Lead the development, implementation, and monitoring of program work plans, and related planning documents, in full collaboration with the partner´s team;
• Maintain outstanding levels of client satisfaction and accountability for all deliverables;
• Contribute to the development and implementation of system and process improvements for ThinkWell activities within the ECHO project;
• Coordinate periodic reviews of program progress and redesign or redirect areas of work if they are not likely to achieve program objectives;
• Facilitate open communication, engagement, and decision-making across a broad team within the project province;
• Align project scope with overall company vision and mission;
• Oversee and nurture external relationships with partners, funder, and other key stakeholders;
• Represent ThinkWell with all key stakeholders including provincial health officials, donors, and other non-state actors, on all technical aspects of the project.

Management

• Lead the development, implementation, and monitoring of program work plans, and related planning documents, in full collaboration with the partner´s team;
• Maintain outstanding levels of client satisfaction and accountability for all deliverables;
• Contribute to the development and implementation of system and process improvements for ThinkWell activities within the ECHO project;
• Coordinate periodic reviews of program progress and redesign or redirect areas of work if they are not likely to achieve program objectives;
• Facilitate open communication, engagement, and decision-making across a broad team within the project province;
• Align project scope with overall company vision and mission.

Representation

• Oversee and nurture external relationships with partners, funder, and other key stakeholders;
• Represent ThinkWell with all key stakeholders including provincial health officials , donors, and other non-state actors, on all technical aspects of the project.

Other tasks

• Maintain communications with other ThinkWell project managers for the purposes of technical exchange, knowledge management and dissemination, cross-fertilization, etc., as required;
• Participate in various company initiatives and teams in accordance with the incumbent’s areas of interest and the company’s/team’s needs, e.g. staff development/talent management, technical quality assurance, etc.;
• Serve as a cultural ambassador for the firm internally and externally;
• Other relevant projects and tasks, as needed.