Provincial Coordinator Full-Time

About VillageReach

VillageReach transforms health care delivery to reach everyone. Our vision is a world where every person has the health care needed to thrive. Our programs focus building people-centered health systems that make sure health products and services are available when and where they are needed, with a focus on developing scalable, high-impact solutions. We are driven by a passion for collaboration and partnership, as we believe strongly that collective action is the only way to achieve sustainable change. Our work improves the lives of more than 40 million people in sub-Saharan Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Malawi, and Mozambique.

DESCRIPTION

Summary

In its efforts to provide quality health services to its citizens, the Government of Mozambique and USAID partnered with VillageReach to design and implement a streamlined, effective and integrated last mile supply chain system. The primary objective is to improve the availability of health products and vaccines at the last mile. The program began in Zambézia province covering two districts in October 2018. By March of 2021 the program will be delivering commodities in 10 provinces in Mozambique. The Provincial Coordinator is responsible for providing technical guidance and leadership to project staff and partners (private sector, government and USAID) in the areas of supply chain performance management, data systems, and transition to government activities.

Description

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.

OUTSOURCED DISTRIBUTION SOLUTION TRANSITION TO GOVERNMENT

• Capacity Development for Outsourced Distribution Estimated Level of Effort (LOE): 40%
  • Develop and execute transition plan with provincial government counterparts
  • Transition to government activities to develop skills and capabilities include:
    • Capacity development focus for DPS includes taking over outsourced distribution processes, tools and methods;
    • Ensure that 4PL and DPS engage in monthly/quarterly review of performance;
    • Transportation cost management and outsourced distribution;
    • Route optimization.
• Outsourced Distribution Preparation and Set-up Estimated LOE: 10%
  • Establish relationships between 4PL and DPS/DPM, including the vaccines program;
  • Conduct training of 4PL on public health supply chains;
  • Align procedures and processes between 4PL and DPS, DPM; and vaccines program
  • Provide the training and coordination on outsourced distribution at provincial levels and with Lead PEPFAR-funded clinical partner and other relevant partners.

  SUPPLY CHAIN PERFORMANCE MANAGEMENT & IMPROVEMENT (50% LOE)

• Outsourced Distribution Performance Management Estimated LOE 30%
  • Under the leadership of the Technical Director and in close collaboration with VAN Senior Manager, develop a plan to strengthen visibility and analytics capabilities with key provincial counterparts;
  • Strengthen capacity for provincial counterparts to use VAN data to identify specific areas of service, quality or cost performance that need improvement;
  • Define and execute actions plans, track achievement of measurable improvement;
  • Ensure Logistics Technical Working Group TWG) is in place to support coordination and improvement (Monthly/Quarterly);
  • Outsourced distribution data visibility and analytics, budgeting
• Outsourced Distribution Cost Improvement Estimated LOE 10%
  • Under the direction of the Technical Director, work with 4PL and provincial counterparts to identify opportunities for cost improvement based on monthly cost variance analysis and quarterly cost trend reviews;
  • Propose cost improvement plans with 4PLs, provincial counterparts and CMAM;
  • Ensure timely implementation of agreed upon cost improvement plans by 4PL companies.
• Outsourced Distribution Impact Assessment & Baseline Activities Estimated LOE 10%
  • In close collaboration with M&E Director, engage with key stakeholders and informants to ensure timely implementation of the impact assessment;
  • Engage with provincial counterparts to support dissemination of assessment outcomes.

Competencies:

The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.

• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization;
• Collaboration & Effective Communication: Establishes and maintains effective relations with co-workers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual co-workers and other parties to keep them informed;
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach;
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach;
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making