National Field Officer Access Full-Time

Office for the Coordination of Humanitarian Affairs (OCHA) is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA’s mission is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to alleviate human suffering in disasters and emergencies; advocate the rights of people in need; promote preparedness and prevention and facilitate sustainable solutions.

Under the direct supervision of the Head of the Field Coordination Unit in the OCHA Mozambique – Cabo Delgado Sub-Office in Pemba, the National Field Officer Access will be responsible for supporting the overall humanitarian coordination, emergency preparedness and response in Mozambique through the national Inter-Cluster Coordination Group (ICCG).

In particular, s/he will be supporting the coordination of the 2022 Humanitarian Response Plan for Mozambique through reporting, analysis, and monitoring & evaluation. Moreover, s/he will be ensuring the regular monitoring and analysis of the humanitarian situation in Mozambique, drafting different kind of documents and information products, to support reporting as well as and high-level advocacy.

Under the overall guidance and supervision of the Head of the Field Coordination Unit in the OCHA Mozambique – Cabo Delgado Sub-Office in Pemba, the National Field Officer Access will be responsible for supporting the overall humanitarian coordination, emergency preparedness and response in Mozambique through the national Inter-Cluster Coordination Group (ICCG).

• Implementation of programme and strategies;
• Management of the OCHA office;
• Humanitarian coordination of Information management;
• Top quality advisory services to the partners and facilitation of knowledge building and knowledge sharing.

• Monitor, analyze and report on the humanitarian situation in Mozambique, particularly in the provinces where a deteriorating humanitarian situation is reported due to insecurity/violence, climatic shocks, COVID-19, etc.;
• Support the development and implementation of a strategic approach to managing information around the humanitarian programme cycle (HPC), including supporting common information processes such as preparedness, needs assessment, strategic planning, resource mobilization, implementation and monitoring.

• Provide secretariat support to the national HCT and ICCG, including drafting preparing agendas and invitations, drafting of preparatory documents and presentation, drafting of minutes and follow-up on agreed action points, in close consultation with the Head of the Field Coordination Unit based in Pemba;
• Support the Head of the Field Coordination Unit based in Pemba in strategic and operational coordination of the 2022 Humanitarian Response Plan for Mozambique through reporting, analysis and monitoring & evaluation, including through soliciting and consolidating necessary inputs from relevant partners and stakeholders, and preparing information products on needs, response and gaps;
• Collect and maintain primary data and information on the humanitarian situation in Mozambique, that are required internally and externally to support decision-making;
• Support strategic and operational decision-making by processing and analyzing data and information and presenting it in user-friendly formats (e.g. situation reports, maps, etc.).

3. Provides effective humanitarian coordination focusing on achievement of the following results

• In collaboration with humanitarian partners, ensure the collection and analysis of best practices and lessons learned related to the latest humanitarian responses in the country (i.e.,2021 Humanitarian Response Plan for Mozambique and 2020 Flash Appeal for COVID-19);
• Support the implementation of the Inter-Agency Humanitarian Evaluation in-country recommendations, in close collaboration with AHCT/ICCG partners, national and provincial authorities, stakeholders, CSOs, etc.;
• Design, develop and manage databases, spreadsheets, and other data tools; understand, document, and ensure the quality of high-value humanitarian data for accuracy, consistency, and comparability; consolidate operational information on a regular schedule to support analysis;
• Prepare or contribute to the preparation of various written reports and information management products, including documents and communications on the humanitarian situation in Mozambique, situation reports, talking points, 5W updates, as well as donor reports, supporting reporting as well as corporate outreach and advocacy;
• Actively liaise with relevant national and provincial authorities (Government of Mozambique, INGD, INAM, etc.), OCHA Mozambique – Cabo Delgado sub-office, and humanitarian partners to triangulate humanitarian information and effectively identify and map humanitarian needs and response activities in assigned areas;

4. Participates in effective information management focusing on achievement of the following results

• Track information required for early warning of potential humanitarian emergencies in the country and as appropriate promote preparedness measures;
• Prepare briefing materials and presentations providing up-to-date analysis on trends and developments on the humanitarian situation in assigned areas.

5. Provides top quality advisory services to the partners and facilitation of knowledge building  and management  focusing on achievement of the following results

• Maintain a network of contacts among key partners and stakeholders, including national and international NGOs, Red Cross Movement, national and provincial authorities and the humanitarian community;
• Provide frontline surge in response to new emergencies, the escalation of existing emergencies and/or to fill critical gaps;
• Carry-out other activities as requested by the Head of the Field Coordination Unit based in Pemba.

• Achieve Results – LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work;
• Think Innovatively- LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking;
• Learn Continuously- LEVEL 2: Go outside comfort zone, learn from others and support their learning;
• Adapt with Agility- LEVEL 2: Adapt processes/approaches to new situations, involve others in change process;
• Act with Determination- LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously;
• Engage and Partner-LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships;
• Enable Diversity and Inclusion-LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.

People Management competencies

UNDP People Management Competencies can be found in the dedicated site.

Cross-Functional & Technical competencies 

2030 Agenda: Engagement & Effectiveness: Crisis management / Country Management Support

• Humanitarian assessment capacity.

2030 Agenda: Engagement & Effectiveness: Crisis management / Country Management Support

• Humanitarian inter-agency coordination.

Digital & Innovation Data analysis:

• Ability to extract, analyze and visualize data (including Real-Time Data) to form meaningful insights and aid effective decision making.

Digital & Innovation: Data collection

• Being skilled in Data Sorting, Data Cleaning, Survey Administration, Presentation and Reporting including collection of Real-Time Data (e.g., mobile data, satellite data, sensor data).

Communications: Advocacy strategy and implementation

• Ability to create and implement advocacy strategies which lead to impactful change.

Partnership management: Relationship management

• Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust, and mutual understanding.

Partnership management: Resource mobilization

• Ability to identify funding sources, match funding needs (programmes/projects/initiatives) with funding opportunities, and establish a plan to meet funding requirements.

• Advanced university degree (Master’s degree or equivalent) in Political or Social Science, Law, International studies or other relevant degree is required;
• A Bachelor’s degree in combination with 2 additional years of relevant and qualifying experience in the field of humanitarian affairs will be given due consideration in lieu of the Advanced University degree.

• A minimum of 2 years experience in a similar position with an international organization engaged in relief and development work in Mozambique;
• Experience in humanitarian coordination, emergency preparedness and response, humanitarian project cycle (HPC), research, analysis and reporting. Experience with humanitarian coordination, preferably in leadership roles;
• Experience working with the Government of Mozambique humanitarian counterparts and capacity building.
• Understanding of humanitarian operations and principles;
• Ability to communicate clearly with a demonstrated openness in sharing information and keeping people informed;
• Demonstrated ability to work with a wide range of actors under significant time and logistical constraints and deliver results;
• Excellent computer knowledge (Microsoft Office applications: Word, Excel, PowerPoint), E-Mail programmes (MS Outlook), Internet search machines and responsible virus free internet usage;
• Previous similar work experience in the Province of Cabo Delgado is highly desirable;
• Familiarity and good knowledge of social, political, and economic conditions in the region;
• Proven abilities in data collection, compilation, analysis, and reporting with ability to write in a clear and concise manner and effective oral communication;
• Proven skills in conducting and participating in meetings and reporting;
• Ability to communicate with technical as well as non-technical people;
• Ability to work with multi-cultural teams and international professionals;
• Ability to work under pressure.

Language requirements

• Fluency in English and Portuguese is required.