M-pesa Territory Manager: North Full-Time

Role purpose:

The manager will be responsible to fully manage the allocated regions at all M-Pesa KPIs, with dedicated focus on Agent, Merchant and M-Pesa customer acquisitions. The main function will be to drive growth of M-Pesa channel and M-Pesa mobile money services usage by customers.

Key accountabilities and decision ownership :

• Full acountabiity of the allocated regions in all M-Pesa sales KPIs;
• Grow the regions business via Active Agents, M-Pesa Gross Adds and ARPU;
• Maintain brand leadership and visibility within the Regions;
•  Develop processes to support revenue and quality targets in the regions;
• Develop M-Pesa channel and ensure adequate distribution processes are in place.

 Core competencies, knowledge and experience:

• Excellent ability to manage a team and support staff with right guidance;
• Excellent mentoring, coaching and people management skills;
• Ability to handle multiple projects and meet deadlines;
• Demonstrate strong analytical skills and an ability to assimilate complex data and information various sources.

Must have technical / professional qualifications:

• Master’s degree in Management, Business, Finance, Economics;
• Degree in Business Management, Sales, Marketing or related field;
• Minimum 5 years’ experience in a telecom company with at least 3 years in a leadership role;
• Experience in Sales, distribution and/or customer facing department an added advantage.