Head of Office/Grants Manager Full-Time

Catholic Relief Services (CRS) is hiring a Head of Office/Grants Manager.

CRS Background

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS reestablished programming in Mozambique in 2017 and has been implementing both development and emergency programs, strengthening livelihoods, and supporting disaster and conflict-affected communities from response through recovery. A significant part of the CRS Mozambique portfolio is to respond to the conflict in Cabo Delgado province, in northern Mozambique. With funding from USAID Bureau for Humanitarian Assistance (BHA), Bill and Melinda Gates Foundation and Latter Day Saints Charities, the country program is partnering with Caritas Pemba to support conflict-affected families and IDPs in Cabo Delgado through the provision of emergency and transitional shelters, shelter repair kits, emergency latrine structures, borehole construction/rehabilitation, and WASH NFI kit distributions, emergency food rations and agriculture inputs.

Job Summary

As a member of the Country Program (CP) Senior Management Team, you will provide strategic direction, leadership, and management of the CP’s programming to ensure the establishment and successful implementation of high-quality programs serving the poor and vulnerable. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. As part of the Senior Management Team you will proactively manage security and mitigate security risks.

Job Responsibilities

• Contribute to the CP strategic planning and programming by providing input on needed investments in operations capacity – systems, processes and staffing – that meet CRS’ standards, donor requirements, and local regulations and support high-quality programming. Represent CRS, as needed;
• Plan, integrate, coordinate, and monitor day-to-day operations to ensure all support services are delivered with high-quality in an efficient manner. Address issues where operations support needs to be adapted for complex programming. Oversee the piloting of new operations initiatives that require the setting of new standards and systems;
• Collaborate with programming leads to ensure appropriate project expenditures in line with financial plans and proper stewardship of material sources. Anticipate, identify and address challenges that affect the proper stewardship, risk, and optimal utilization of program assets and resources (financial, human, and material);
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity for successful support of high-quality programming. Contribute to staffing plans and recruitment process of senior staff;
• With the Country Manager oversee the preparation of annual budget plans and grant/project budgets to ensure they reflect maximum operational efficiency and budgetary compliance and mitigate risks. Set and provide technical oversight of internal processes for approving expenses, monitoring spending, and making budget adjustments in line with operational and programmatic needs and with donor requirements;
• Ensure the program is adequately staffed to meet CP needs and HR systems, policies and practices support a high-performance culture, staff development and retention. Assure quality personnel administration and a work environment that truly reflects the agency’s guiding principles;
• Oversee compliance with agency and donor requirements and local laws and regulations through periodic systems checks, review and assessment of CP’s operations policies and procedures. Act as lead contact and responder to issues that emerge from internal and external audits and provide recommendations and guidance to implement improvements;
• Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies. Provide capacity strengthening guidance for project teams and partners, which includes cross-departmental learning.

Requirements

Basic Qualifications

• Master’s Degree in International Development, International Relations or relevant field;
• Minimum of five years of relevant field-based program management, at least three years of middle/senior management experience;
• Additional experience may substitute for some education; additional education may substitute for some experience;
• Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation;
• Knowledge of procurement and office administration/management issues;
• Understanding of financial systems, including budgeting and budget/expense analysis experience;
• Proficient in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems;
•   Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience working with Church partners a plus;
• Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID;
• Experience with successful business development activities capturing public and/or private donor funding;
• Staff management experience and abilities that are conducive to a learning environment;
•     Knowledge of procurement and office administration/management issues;
• Ability to represent the agency at high levels.

Personal Skills

• Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions;
• Strong relations management abilities. Ability to work collaboratively;
• Team leadership abilities;
• Ethical conduct in accordance with recognized professional and organizational codes of ethics;
• Proactive, resourceful, solutions-oriented and results-oriented;
• Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions;
• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship;
• Presentation and facilitation skills.

Required Foreign Language

• Fluent in written and spoken Portuguese and English.

Travel Required

• Estimated at 30%.

Key Working relationships

Internal: Program Manager, Head of Operations, Finance Manager and Country Manager.

External: Partner staff, local government officials, community leaders, other civil society organizations and groups and other NGOs.

Competencies Relevant for the Specific Position

Guidance to be provided when work on the competencies is completed.

Disclaimer

This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

How to Apply

Applications should be sent to the following emails: recrutamento.oficinadamulher@gmail.com and crsmozhr@crs.org