Emergency Response Manager – Displacement Response Full-Time

Plan is hiring a Emergency Response Manager – Displacement Response based in Nampula.

The organization

Plan International is an independent child rights and humanitarian organization committed to children living a life free of poverty, violence and injustice.

We actively unite children, communities and other people who share our mission to make positive lasting changes in children’s and young people’s lives. We support children to gain the skills, knowledge and confidence they need to claim their rights to a fulfilling life, today and in the future. We place a specific focus on girls and women, who are most often left behind.

We have been building powerful partnerships for children for more than 75 years, and are now active in more than 70 countries.

In Mozambique, we are working to eradicate early marriage and early pregnancy through projects that focus on adolescent girls in Inhambane, Sofala and Nampula. These projects are programmed along our three strategic pillars: Girl Education, SRHR, and YEE. Our work is gender transformative and includes influencing work at national and sub-regional level.

The Emergency Response Manager leads the response to the evolving displacement crisis in Mozambique.

Dimensions of Role

Typical Responsibilities – Key End Results of Position:

Programming (30%)

• Oversee the management of the Northern Mozambique displacement response in Nampula, and Cabo Delgado, ensuring response activities are in line with Plan International’s standard policies and procedures;
• Lead on the development and regular update of the northern Mozambique Emergency Response Plan, clearly defining key priorities in line with Plan International’s expertise;
• Lead and manage rapid needs assessments in the northern displacement, ensuring a clear focus on the specific needs of children and particularly girls. Based on the outcome of the needs assessments provide recommendations to the Country Director and senior management team on programming options and priorities;
• Support the selection of local partner organisations, ensuring alignment with Plan International’s approach and programming priorities in humanitarian crises;
• Support programme technical specialists to ensure programmes are of high quality and have direct positive impact on children affected by crises;
• Ensure appropriate programme quality standards are used in the design and implementation of programmes, particularly SPHERE and its companion guides (such as Child Protection Minimum Standards and Minimum Standards for Education Preparedness, Response and Recovery (INEE)) and the Core Humanitarian Standards (CHS);
• Overall responsibility for preparation of quality reports and updates on the northern displacement for different Plan Entities and external actors such as donors, UN.

Policy, Influencing, Representation & Coordination (15%)

• Represent Plan International with the host Government in the province and in the northern districts, highlighting key issues of concern impacting on children and in particular on girls;
• Represent Plan International with senior humanitarian actors in the province and district (eg UN Cluster leads, UN local office in the province /district, local Donors);
• Support the development of key policy and influencing positions on the Cabo Delgado crisis ;
• Engage with relevant humanitarian fora and clusters in Nampula, Cabo Delgado  and affected provinces,  ensuring appropriate information is provided in a timely basis (eg 4Ws);
• Maintain and develop local ( province /district ) relations with institutional donors;
• Identify opportunities to establish strategic partnerships with other humanitarian agencies in the province and districts.

Operational Support (15%)

• Supervise local operational support functions where needed (finance, HR, logistics);
• Ensure standard Plan International systems and procedures are followed;
• Ensure compliance with national legal requirements;
• Together with the in country security manager monitor local security situation, develop appropriate security guidelines and Standard Operating Procedures (SOPs).

Administration and Finance (10%)

• Ensure that administrative support functions are established and maintained in accordance with Plan International administrative policies and procedures;
• Coordinate mobilisation of financial resources related to emergency activities;
• Ensure with the Procurement & Logistics Manager/Officer the establishment and maintenance of a functional procurement and supply chain management system;
• Support the Procurement & Logistics Manager/Officer with the timely and appropriate delivery of all logistics support;
• Develop appropriate operating budgets for the emergency response;
• Ensure compliance with donor requirements.

Human Resources (10%)

• Outline the composition of the local emergency team, ensuring clear reporting lines and job descriptions;
• Ensure all Emergency Response personnel understand and carry out their duties in accordance with Plan International’s humanitarian values and principles;
• Conduct performance appraisals for Emergency Response Team staff and ensure regular feedback and mentoring on individual performance is provided.

Information Management (5%)

• Ensure sitreps are prepared timely and shared with DRM for review and signoff by the CD. Ensure  timely dissemination of situation reports and fundraising material to Plan country office for sharing with other Plan entities;
• Ensure appropriate information is shared within the CO and is uploaded to the organisational intranet.

Fundraising (15%)

• Develop an appropriate grant pipeline in collaboration with BDM at CO;
• Work closely with BDM to develop appropriate funding submissions to institutional donors;
• Identify potential in-country funding streams and work with BDM to submit funding proposals to these;
• Oversee the development and updating of the funding tracker for the Nampula and Cabo Delgado response.

Ensure that the Child Protection Policy (CPP) is fully embedded in accordance with the CPP Implementation standards as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under the CPP and Code of Conduct (CoC), its relevance to their area of work and that concerns are reported and managed in accordance with the appropriate procedures.

Dealing with Problems:

• The ERM must be able to analyze complex problems and developments in a rapidly evolving context, and propose and implement solutions;
• The ERM has to be a solid team leader with high performance standards, able to transfer knowledge to the team, mentor and motivate and support team members and ensure cohesive and constructive attitude;
• The ERM has to provide hands-on management in an accountable, transparent and professional manner;
• The ERM has to be able to report and discuss programmatic issues in a constructive manner with his or her supervisor;
• The ERM has to be a resilient, reliable, competent and engaging professional, with a high drive to deliver results and a positive attitude towards challenges;
• The post-holder needs to be extremely creative and persuasive to make things happen even when Plan capacity appears inadequate.  The job requires extensive analysis of a situation combined with a creative and professional requirement for programme design;
• The jobholder will need to be able to go into an emergency and lead the establishment of a humanitarian operations. Overcoming attitudinal, systemic and physical barriers is critical for success.  A creative approach to problem solving is central to the job;
• The job requires decisions to be made on the basis of assumption and experience, as at times little hard information will be available.  Decisions need to be context specific and there will often be no precedents to draw upon.

Communications and Working Relationships:

The post holder will work closely with:

• Country Office departments and Emergency Response Management Team;
• Global Technical Advisors (ie. Education, ECCD);
• Regional DRM team members;
• National Organisation DRM managers;
• Communications teams;
• Research, Policy and Advocacy teams;
• Key external stakeholders and partners.

Knowledge, Skills, Behaviors, and Experience Required to Achieve Role’s Objectives:

Knowledge

• Degree or equivalent in management or related fields;
• Significant field experience of managing emergency programmes in a number of humanitarian crises;
• Demonstrated experience of key practice and standards for humanitarian response such as SPHERE and CHS;
• Significant knowledge of humanitarian response, child protection and disaster risk reduction;
• Conversant with the international humanitarian architecture, particularly related to coordination and funding. Demonstrated prior experience of engaging with the humanitarian coordination system and local, regional and global levels;
• Significant programming in emergencies in particular displacement settings;
• Experience of designing and delivering training;
• Able to work in English and Portuguese;
• Knowledge of Plan policies and procedures, Sphere and the Red Cross/ NGO Code of Conduct;
• Requires general finance, administration, information management and telecommunication skills and proficiency in information technology/ computer skills;
• Experience in Child protection in emergencies

 Skills

• Training and facilitation;
• Project management including planning and scheduling, process design, implementation and monitoring and evaluation;
• Advocacy, influencing and negotiating skills, experienced in gaining commitment from a wide range of people, bringing about change and providing support from a distance;
• Networking skills;
• Extensive programming experience in Gender in emergencies, particularly related to girls and adolescent girls;
• Ability to command effectively English and Portuguese languages will be an added advantage

Attitudes

• Committed to Plan International’s core values;
  • Strives for lasting impact;
  • Open and accountable;
  • Works well with others;
  • Inclusive and empowering;
• Communicator and influencer. (representation);
• Experienced with working with senior management;
• Team player and relationship builder;
• Able to work calmly under extreme pressure and at unpredictable hours during emergency response.

How to apply

Link: