External Relations Officer Full-Time

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

About WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

Why Join WFP?

•  WFP is a 2020 Nobel Peace Prize Laureate.
•  WFP offers a highly inclusive, diverse, and multicultural working environment.
•  WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

Background

IPC Food Insecurity Snapshot (October 2024 – March 2025): Amid the triple crisis affecting Mozambique (i.e. conflict, climate shocks, and a deteriorating socio-economic situation), the latest Integrated Food Security Phase Classification (IPC) analysis points to the highest levels of food insecurity ever recorded since the adoption of IPC methodology in Mozambique. Some 4.9 million people are experiencing crisis-level food insecurity during the peak of the lean season, including 912, 000 people in emergency (IPC4).

The return of IDPs did not mark the end of vulnerability. Multiple displacements and the consequent disruption of people’s livelihoods are exhausting families’ already scarce resources and causing food insecurity and malnutrition to rise.

Extreme weather events, climate change, conflict, and displacement, coupled with reduced humanitarian assistance, have exacerbated vulnerabilities, often leading to harmful coping mechanisms.

The External Relations Officer will be responsible for tasks pertaining operational information management (OIM), reporting, partnerships and communications under the corporate attention emergency in northern Mozambique, directly supporting WFP Cabo Delgado Area Office (AO) and closely liaising with the External Relations unit in the Country Office (CO).

Responsibilities

Under the overall supervision of WFP Mozambique Country Director, and under the direct shared supervision of the head of the Cabo Delgado AO and the head of External Relations unit, the incumbent will perform the following tasks:

Operational Information Management & Reporting:

• Contribute to the development of systems and tools that support effective OIM, performance reporting (PR) and related normative guidance as required. Support initiatives for developing improved, streamlined and harmonized OIM & PR.
• Support the corporate emergency response through operational reporting and information management, reporting to internal and external audiences.
• Oversee the preparation of key corporate reports (e.g., corporate attention internal situation report).
• Provide support for Operational Task Forces and update the emergency dashboards in coordination with the Regional Bureau (RB) and Headquarters (HQ). Support the CO by overseeing the briefing preparation for Operational Task Forces (OTFs) and ensuring accurate reporting and dissemination of decision making to CO, RB and HQ.
• Prepare Topic Briefs ahead of high-level meetings and provide updates to senior management on a regular basis.
• Collaborate with counterparts in different units, supporting performance of activities, in particular with M&E.
• Collaborate with counterparts in other UN agencies to ensure consistency in humanitarian information and to complement WFP analysis and information.
• Providing coaching and guidance as required to ensure appropriate development of OIM & PR and enable high performance.

Donor Relations:

• Contribute to the preparation of donor proposals and reports pertaining WFP activities implemented in the geographical area of relevance, by providing timely inputs to the Partnerships colleagues in the Country Office.
• Support donor field visits in the region, in coordination with colleagues in the External Relations unit in the Country Office.

Communication:

• Overall support to the country office communication strategy.
• Ensure that the production of communication products and materials is timely executed and followed up to support country communication strategy, regional and global campaigns and priorities and to support resource mobilization as set out in the work plan.
• Undertake communications tasks (media messages, web contents and “stories” for advocacy purposes). Review draft publications and recommend revisions or changes in approaches, scope, format, as needed to ensure best quality standards.
• Help to maintain the Country Office website and social media accounts through commissioning and production of relevant, interesting material and posting.
• Oversee the information collated from media and local internal and external sources to facilitate and maximize the exchange of information and data flow between Cabo Delgado AO and the Country office, and among functional area networks in WFP, to provide operational awareness and understanding of events that may have humanitarian and/or operational impact.

Expected Outcomes:

• Timely preparation and submission of donor proposals, performance and donor reports, factsheets and briefs; etc.
• Timely preparation and submission of OIM products such as corporate attention Internal and External Situation reports, Infographics, Dashboards, etc.
• Enhanced communication and donor visibility on the ground and across various WFP platforms, web (wfp.org, go.wfp) social media, Panorama & Medium. Improved visibility of WFP in UN fora.

Qualifications & Experience Required

• Education: Advanced University degree in English, Political Science, Economics, Statistics, Information Management or Project Management, Social Sciences or other relevant field, or First University degree with additional years of related work experience and/or training/courses.
• Experience: Three years or more of postgraduate professional experience in a relevant field of work, with a background and interest in international relations, humanitarian and development programmes and/or journalism.

Knowledge & Skills

• Strong analytical skills with the ability to analyze and interpret information and draw out the key messages.
• Strong oral and written communication skills, able to clearly articulate insights to stakeholders in WFP.
• Ability to lead, motivate and develop small teams of junior staff.
• Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems.

Languages: Fluency (level C) in English and Portuguese languages.

WFP Leadership Framework

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

Reasonable Accommodation

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

No FEE Disclaimer

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

Reminders before you submit your application

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language.
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter.
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time.
• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application.
• Only shortlisted candidates will be notified.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.