Debt Collector Full-Time

Premier Human Capital Corporation is looking urgently for its client, a Debt Collector, to be based in Maputo:

Job Brief

Debt collectors help companies get paid. Their job is to track down people who owe money from overdue bills and negotiate payment. Usually, this is done over the phone or by mail. If that person is no longer at that address or phone number, they may try to track them down using the web or other means.

Job Skills

• Listening: When speaking to a debtor, it is important to listen to why they are in debt. This will help the debt collector determine a solution.
• Negotiation: Working with debtors to start some sort of payment plan, or outright repayment of a debt requires good negotiation skills.
• Speaking: Debt collectors spend most of their time on the phone talking with debtors. Being a good speaker is useful.
• Persistence: Some debtors do not want to be found, or may not be responsive when called by a debt collector. Successful Debt Collectors do not take NO for an answer.

Job Requirements

• Proven experience as Debt Collector;
• Experience in working with targets and tight deadlines;
• Knowledge of relevant legal requirements;
• Working knowledge of MS Office and databases;
• Excellent communication and people skills;
• Courses in Accounting, Finance or similar might be helpful;
• Must be fluent in English and Portuguese.