Country Sales Manager Full-Time

If you are an experienced Country Sales Manager who has the ability to manage, coach and develop sales teams then we’d love to hear from you! We are looking for someone to manage the our business in Maputo; Mozambique, leading a team as well as a business. The ideal candidate will also have oversight of the region!

This is your chance to join the FinTech revolution across Africa and join our talented team of experts! We are one of the leading online payments companies across the continent with over 4,000 customers serving the travel, tourism and hospitality sectors.

To be considered for this position, It’s imperative that you have a background in the Travel, Tourism or e-commerce Industries, and ideally with experience and knowledge of Reservation Systems, Virtual Card Services and online channel management.

Job Responsibilities

• To compile & share country sales program with RSM & HOS, agree targets and implement the sales activity calendar;
• To execute and report on the agreed sales program;
• To follow the company sales procedures.

Main Tasks

• Agree personal & team sales targets, plan, initiate and execute sale meetings;
• To manage own & oversee the Sales team meeting schedule & follow up with clients each month, face-to-face, by skype and phone calls to generate new sales and support existing clients;
• Manage new accounts and ensure adequate after sales relationship management;
• To take the lead in dormant account reactivation and ongoing client revenue management meetings;
• To assign sales rep responsibilities for specific sales projects & shared marketing campaigns;
• To ensure that post event follow up campaigns implemented by sales team in a timely & effective manner (proposals sent & tele-sales follow up);
• To oversee and participate in Customer Support activities as requested by Customer Support & Operations;
• To vet all requests for new accounts (KYC, Closed Won) with recommendations to RSM or HOS once approval – ready;
• To understand & operate the company CRM;
• To prepare and present weekly sales reports to the Regional Manager and Head of Sales, based on sales targets, activities and achievements, deadlines and market intelligence;
• To participate in sales roadshows, workshops, client exhibitions and events as directed by Sales and Marketing departments.

Key competencies

• Strong communication skills both verbal and written;
• Ability to supervise a team;
• Experience in activity, task and sales reporting;
• Proven customer relations skills;
• Understanding of the importance of after-sales follow up;
• Proven track record in frontline sales and CRM system management;
• Excellent face-to-face presentation skills;
• Must be very energetic and thorough;
• Confidence, enthusiasm and persuasive in nature;
• Excellent organisational skills;
• Good time-management skills;
• The motivation to work without supervision;
• The ability to work under pressure and able to meet deadlines;
• Possess a sense of Responsibility, Leadership and Innovation.

Core skills

• Working knowledge of hospitality, travel or e-commerce industries (travel management background preferred);
• Optional background in insurance, banking or software/system support will be considered relevant (but not vital);
• Minimum 5 years’ background in sales with senior level sales experience;
• Understanding of Office System including Excel & Powerpoint;
• Experience with CRM system for lead & pipeline planning & reporting desirable;
• Experience of Res Systems, Virtual Card services (Booking.com, Expedia) & online channel management would be a distinct advantage;
• Fluent sales presenter.

Benefits

• Commission.