WFP is hiring a Administration Assistant G5, based in Maputo.
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
These jobs are found in Country Offices (COs), Regional Bureaus (RBs), and Headquarters (HQ). The Job holders report to a Head of Unit, Chief, Administration Officer, or the designate.
At this level job holders are expected to take responsibility for completion of a range of processes and activities requiring some interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff
This position will be with WFP Mozambique Country Operation (CO) and requires the engagement of an Administration Assistant within the Facilities Management team.
The Facility Management Team creates and manages safe and efficient infrastructures to allow the best working conditions possible for WFP staff. The team needs to deliver innovative services to enhance, maintain, and sustain the workspaces. Working towards consistently introducing the industry-leading best practices within Facility Management and contributing to making WFP a great place to work and where employees can thrive.
To support the delivery of quality, customer-focused, value for money administrative services that enable staff in country/location operations to deliver food assistance to beneficiaries, in line with WFP’s strategy.
The Administration assistant will be responsible of the admin tasks related to the area of Facility Management at CO and to provide guidance to SOs in the area of Facility Management.
The assignment needs to be oriented to continuously improving the standards of the country’s facilities and engineering projects regarding quality standards, financial and environmental sustainability.
The Administration assistant will report to the Head of Facility Management team.
Check the provision of a range of services, including facilities management and maintaining information, to contribute to the provision of a safe and comfortable working environment;
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
People
Performance
Partnership
Capability Name | Description of the behaviour expected for the proficiency level |
Business Support Services & Reporting | Exhibits ability to convert business plans into clear actions for team members to support the implementation of the program. Collects and reports data to draw out fact-based insights. |
Internal Controls & Risk Management | Demonstrates basic knowledge of internal controls, risk management, and monitoring mechanisms and their applicability to immediate client’s critical activities. |
Resource Management | Monitors trends in staffing and resource usage to anticipate and escalate potential issues to programme leaders and key clients. |
Specialised Knowledge in Administrative Services | Demonstrates a broad or specialist knowledge of administration best practices, techniques and processes, and a good grasp of WFP standards, processes, and infrastructure in area of responsibility; applies this to ensure the provision of efficient and effective administration services. |
Customer Focus | Monitors and supervises administrative work against the established standards and protocols for service excellence. Ensures that customer problems are identified and resolved. |
OTHER SPECIFIC JOB REQUIREMENTS