Account Manager: EBU Chimoio Full-Time

Role purpose

This position is responsible for bringing new accounts and developing existing ones (acquisition & Retention) in order to increase revenue and market share.

As an account manager you will be required to prospect, maintain service and grow these relationships always using the “current” Company and Sales Strategy as your guideline and working towards achieving set objectives as prescribed by the Year on Year targets.

Key accountabilities and decision ownership

• Grow the business and revenue via gross connections and upgrades (voice, mobile data & fixed solutions) through achieving and exceeding monthly sales target required during financial year;
• Prospecting  and pipeline development  according to Line Manager’s  guidance;
• Increase voice and data lines from existing customers;
• Proactively recommend VAS (Value Added Services)/ Data Solutions to customers in order to generate additional revenue to VM;

Key performance indicators

• Achieve Renewals and New Lines targets and recommend possible upgrades solutions to the clients;
• Ensure that all customers under the portfolios are regularly visited according to set criteria;
• Ensure that Key accounts are given a differentiated treatment;

Must have technical / professional qualifications

• Tertiary Education or Degree in Management an advantage;

Core competencies, knowledge and experience

• Minimum 2 years professional experience in sales and customer service;
• Experience and Knowledge of Telecoms industry would be an advantage;
• Strong Sales Planning Skills;
• Strong Commercial deal structuring skills.