Innovate IT Africa is looking for a qualified individual to join our team as a Help Desk Technician.
You will be required to provide remote & on-site support and technical assistance to customers who are using software, hardware, or other computer systems, and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers and equipment.
You will also be required to perform a number of preventative maintenance tasks and document all tasks completed.
Must be a quick learner and have the ability to pick up new skills & technologies in a short space of time.
Skills and Knowledge required