IT Specialist Full-Time

Hitachi is hiring a IT Specialist.

Job brief

The required IT Specialist, will the support of head office will be responsible and accountable for the
smooth running of HCMQ computer systems within the limits of requirements, specifications, costs and
timelines. He will supervise the implementation and maintenance of our company’s computing needs.

Responsibilities

IT Training

• Conduct IT policy training to all
  stakeholders to ensure compliance as
  required;
• IT compliance
  Quality of training provided
  Accurate filing
  Employee understanding of IT policy

IT Hardware

• Set up all new computers, cell phones
  and any other devices for staff when
  required;
• Effective assignment of all machines
  Downtime of equipment
  Rebuild old computers for
  repurposing as required.
  Maintain all printers to ensure
  functionality at all times.

Desktop Support

• Provide second line support for all the
  HCAF group branches and offices in
  regards to hardware, software and
  network requirements.
• Availability of equipment timeously
  Connectivity
  Compliance with IT policy
  Building and maintaining internal
  customer relations
  Effective and efficient support on all
  IT needs
• Support provided to team members
  Enforce system operating procedures
  for User Desktop systems (Passwords,
  Level Of access, User Virus Updates,
  Mail delivery)
  Perform daily, weekly and monthly
  procedures as scheduled (e.g. Patch
  Management, Virus Scans, Event
  Logs)
• Support employees remotely if
  possible to ensure effective and
  timeous IT support;
• Arrange transportation for IT
  hardware to various sites according to
  requirements;
• Assist visitors with connectivity
  requirement as and when required
  Support of all desktop software and
  hardware;
• Including rebuilds corrective action in
  case of hardware / software failure
  for all desktops.

IT Procurement

• Assist in the procurement of IT goods
  though specifying requirements and
  obtain quotations from suppliers
  when required;
• Needs of customers met
  Availability of goods
  Cost saving through using correct
  suppliers;
• Ensure all documentation regarding
  procurement is signed off by the
  correct stakeholders and filed
  accordingly;
• Ensure movement of IT equipment
  and hardware is accounted for at all
  times.

IT Assets

• Ensure the disposal of assets are done
  according to company specifications.
  Accuracy of capturing
  Accurate reporting
  Waste disposal according to
  specifications
  Accurate filing;
• Obtain all relevant documentation
  regarding waste disposal and file
  accordingly;
• Report on all disposal of waste
  accordingly;
• Assist in the creation on any IT
  documentation to ensure compliance;
• File all IT documentation accurately.

IT Projects

• Ensure IT projects are documented,
  managed in time, scope and budget;
• Compliance with IT policies;
• Assist in the implementation of IT projects;
• Accurate filing;
• Projects completed on time and within budgets.

IT Compliance

• Ensure endpoint security is installed
  and up to date on computers;
• Update and patching compliance;
• Ensure that operating systems are all up to date;
• Report on status monthly.

Requirements

Education and Experience Requirements

• Bachelor’s or master’s degree in a computer field;
• Five or more years of IT work experience;
• Optional product or system certification;
• Network and trouble shooting knowledge;
• Programing and oracle knowledge;
• English Language speaker;
• Good knowledge of internet security and data privacy principles;
• Outstanding organizational and time-management skills.

How to Apply

E-mail: [email protected]
Valid until: 24th September 2021
Location: Tete