Business Analyst – IT Service Operations Full-Time
PRI Moçambique
PRI is hiring a Business Analyst – IT Service Operations.
Functions
work in teams whilst playing an active role in all aspects of the client engagement.
gathering and analyzing information, formulating and testing hypotheses, and developing and communicating.
Develops, documents and implements changes based on requests for change. Applies change control procedures.
Requirements
Bachelor’s degree in computer science, information technology, or any related technology course.
Minimum 3 years experience as IT Service Management Analyst or IT Business Analyst or relevant role. Background in Project Management, Stakeholder Management, Reporting, IT Training. Leadership experience is an advantage.
Functional knowledge of IT Service Management (ITSM) frameworks.