Visibility & Analytics Network (VAN) Senior Manager Full-Time

ABOUT VILLAGEREACH

VillageReach transforms health care delivery to reach everyone. Our vision is a world where every person has the health care needed to thrive. Our programs focus building people-centered health systems that make sure health products and services are available when and where they are needed, with a focus on developing scalable, high-impact solutions. We are driven by a passion for collaboration and partnership, as we believe strongly that collective action is the only way to achieve sustainable change. Our work improves the lives of more than 35 million people in sub-Saharan Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Malawi, and Mozambique.

Summary

One of the key principles driving VillageReach technical support to the Government of Mozambique at the provincial health departments (DPS) and at the Center for Drugs and Medical Supplies (CMAM) level relies on the implementation of the Visibility & Analytics Network (VAN) to ensure reliable and accessible data for decision-making and accountability. The aim is to get improved systems for end-to-end visibility and accountability. The VAN Senior Manager is responsible for leading the strategic vision, development, implementation and integration of data analytics to support VillageReach objectives, and goals. They will lead ongoing development of relevant dashboards for analysis of supply chain performance data and, based on those analyses, recommending a series of ongoing improvements to enhance supply chain performance. Currently there are a number of gaps to build capacity within Government and the VillageReach team, to enhance use of proper technology and improve VAN processes, hence the need for a dedicated VAN Senior Manager.

Description

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time

A. Embed the use of VAN into government on-going operations at national and provincial levels

• Facilitate and provide thought leadership and act as a subject matter expert to ensure effective VAN design, review, and implementation across all provinces supported by VillageReach and at the national level, including making recommendations for appropriate analytical approaches and methodology for the development of VAN outputs and reporting. All these interventions must be in alignment with Mozambique government strategic frameworks and guidance;
• Serve as a technical advisor to the provinces (technical assistance to provincial VANs), providing further analytical capabilities and providing the overall country-level view that is necessary to prioritize proper planning and establish a nationally coordinated approach;
• Establish and oversee the operationalization of provincial-level VANs as more provinces are supported by the LMSC program or new provinces adopt streamlined supply chains and interest is generated at the national level for improved data visibility across the country;
• Conduct supervisory visits and mentorship to assess staff performance across all levels of the VAN team and provide technical assistance to improve staff performance;
• Integrate Expanded Program of Immunization (EPI) VANs with the CMAM/DPS VANs;
• Ensure the transition of VAN tools and approaches to the CMAM, DPS and other government entities;
• Provide input for MOH and donor reporting, as well as for VillageReach content for communications and advocacy

A. Develop data visualizations and associated management tools and processes

• Use appropriate software such as AVID dashboard to improve data visualization and presentation to all stakeholders. AVID is the specific VAN integrated dashboard (fed by a combination of 4PL reporting systems, health facility logistics systems and vaccine electronic logistic systems) that is being deployed to allow for prompt visualization of key indicators related to the distribution of medicines, vaccines at the last mile sites and it allows tracking stock availabilities and the performance of the outsourced distribution companies.
• Work with the information systems and M&E teams and the relevant CMAM and DPS teams to develop automated reports/dashboards as needed

B. Ensure use of data analytics to drive meaningful improvements

• Provide management visibility into data-driven insights that inform VillageReach business’ strategic direction and KPI’s and promote data-driven decision-making culture within the VillageReach team;
• Review monthly reports of provincial VANs and provide inputs to improved root cause analysis; and provide recommendations for improvements;
• Based on quarterly reviews, monitor the overall functioning of the supply chain with emphasis on the outsourced transportation companies, and identify poorly performing provinces for priority action.

Competencies:

The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.

• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization;
• Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed;
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach;
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach;
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making