On-Site Company Representative Full-Time

Position purpose:

To cater for the needs of both local and expatriate contractors, raising Global Edge’s profile locally with both clients and contractors.

Qualifications (Education, Experience and skills):

• Education and Certifications: Bachelor’s degree not essential, but preferred;
• Experience: A minimum of seven (5) years’ experience in Customer Services and HR / Admin, preferably with previous exposure to the oil and gas industry;
• Languages: English and Portuguese, fluent (MUST HAVE);
• Knowledge/experience rules and process for hiring of foreign nationals.

Responsibilitities and essential duties:

HR Coordination

• Ensure right implementation and propose improvements to processes and procedures to ensure provision of a superior customer service to our clients and site-based contractors;
• Be the first point of contact on site and provide a friendly interface for both local and expat contractors; engage in general conversations regarding travel, accommodation, work conditions and agency service to ascertain level of satisfaction;
• Spot, register and promptly inform the Account Manager(s) regarding any issue or concern raised by contractors;
• Liaise with Client site based HRBP and Support Services regarding onboarding of new contractors, site procedures, PO renewal, salary negotiations; attend weekly meetings; address any contractors HSE non-compliance or behavioral issues, coordinate disciplinary proceedings and advise on potential labour disputes;
• Collect local contractors Timesheets, register absences and O/T, forward to Maputo for Payroll processing;
• Distribute collect signed copies of payslips, answer queries regarding payroll deductions;
• Process leave requests from local contractors;
• Managing the hiring and onboarding process for casual workers;
• General Office management and filing (including employee personnel files);
• Prepare quarterly reports to be submitted to the Ministry of Labour (MoL).

Legal / Institutional relationship

• Attend meetings with local public and private institutions (Provincial Governor, Directorates, Trade Unions, Universities, etc.) both on-site and in Pemba.

Location, work schedule & travel requirents

• Location: Remote Site, Cabo Delgado Province, Mozambique
• Work schedule: this is a full-time job on a rotational schedule
• Travel Requirements: occasional/potential to Pemba, Maputo, Corporate HQ (Houston, TX) – up to 10% of total working time.