The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
JOB PURPOSE: On behalf of the Humanitarian Country Team (HCT), the World Food Programme (WFP) has established an inter-agency complaints and feedback mechanism (CFM) as part of the Cyclone Idai and Kenneth humanitarian responses’ accountability to affected populations (AAP). The CFM consists of a toll-free hotline “Linha Verde” managed from Maputo. As part of WFP’s commitments to AAP, WFP has further put in place minimum CFM and other communication with communities (CwC) mechanisms in its food assistance programming, including complaints and feedback boxes, helpdesks and community committees.
To perform specialized and/or standardized policy and programme-related processes and activities to support the effective delivery of assistance packages.
Purpose
People
Performance
Partnership
Capability Name | Description of the behaviour expected for the proficiency level |
Programme Lifecycle & Food Assistance | Can facilitate implementation of food assistance programmes under guidance using basic understanding of principles and good practices of programme design, implementation and monitoring. |
Transfer Modalities (Food, Cash, Vouchers) | Demonstrates ability to facilitate, under guidance, food assistance programme implementation that deploys full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation. |
Knowledge of Specialized Areas | Understands basic technical concepts and data andtheir relevance to food assistance programmes. |
Emergency Programming | Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes. |
Strategic Policy Engagement w/Govt | Understands and applies basic principles of engagement with government counterparts at the national or local level. |
Other: Good skills in Microsoft Office (particularly Excel).