Fenix is looking for a bright, highly motivated and disciplined Service Center Associate with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team. Fenix prides itself on always putting the customer first; the Customer Service Associate will be at the forefront of providing world-class customer service to our ReadyPay customer across Zambia. As the main point of contact at the Service Center, the role will be to deal with and help resolve any customer complaints while giving the best possible customer experience as well as going beyond the call of duty when required.
Please submit your Application by sending your motivation letter and resume at the Fenix Career page. In your motivation letter, please state;
1) What working experience have you had and how will it have prepared you for this role?
2) What other skills do you have that will make you the right person for this role?
3) State which town you would want to be based in and why.