Business Strategy Associate Full-Time

Opportunity

Fenix International is seeking talented, motivated Business Strategy Associates to join our rapidly growing team as we work to bring affordable solar power to Mozambique. This role can take many forms, depending on candidates’ experience, skills, and company need. Business Strategy Associates will work closely with one or more company directors to identify bottlenecks to scale our business and areas for company improvement. Associates will drive key strategic initiatives focused on improving efficiency and quality across multiple company departments, and across several markets. Associates will use data driven insights to make project recommendations to implement, as well as drive project rollout at scale.

Business Strategy Associates will report to the Country Lead, and will have the opportunity to work across several departments including Customer Experience, Product Development, Operations and Commercial.

Please note we are only considering candidates who have legal working status in Mozambique for this position at this time, given work permit constraints.

Roles & Responsibilities

• Drive and test innovative strategies to improve overall business efficiency, function and quality;
• Summarize project insights for your team in order to make key strategic decisions. Communicate implications and drive recommendations;
• Identify and communicate areas for continual improvement within the company. Recommend and initiate projects to make these improvements a reality;
• Identify cost reduction strategies, ensuring implementation won’t be at the expense of other company goals, in particular customer experience;
• Work with Fenix leaders on special projects related to that department or country operation;
• Support with overall department or country strategy and communication, both internal and external.

Past Business Strategy Associates have

• Reporting to the Global Director of Business Development, built strategy for a minimum-viable-product point of sale strategy in Zambia, a country with low population density and extreme distribution challenges. This MVP strategy laid the groundwork for reaching 600,000 Zambians in the first year of operation;
• Reporting to the Cote d’Ivoire Country Lead, led research and rollout of Fenix’s first TV product partnership with a global content provider. This new strategy resulted in TV sales more than doubling, and TV sales now making up the majority of all product sales in Cote d’Ivoire;
• Reporting to the CEO, identified the need for improved employee financial literacy following company wide equity payout post acquisition. Pushed training forward, reaching over 50% of the entire company;
• Reporting to the Uganda Director of Customer Experience, worked on game-changing customer journey innovations, including a decentralized app-based customer onboarding, ultimately leading to significant cost savings, lessened burden on call center, and improved customer education and experience;
• Reporting to Global Director of Credit, highlighted the need for improved financial education for customers unfamiliar with concepts such as loan terms, monthly commitments, interest rates, and credit scores;
• Introduced an SMS-communication scheme that would tailor messages based on customers’ unique characteristics, ultimately improving customer financial literacy and repayment.

You should apply if you:

• Are a generalist, excited about a breadth of different projects, and you’re eager to take on more impactful work;
• Are looking for more hands-on, operational work, where you can see the tangible outcomes of your efforts;
• Have a desire to spend time in rural areas, getting to know the Fenix customer;
• Are flexible and hungry to roll up your sleeves, and operate from the mindset that no task is too large or too small;
• Are eager to grow your career within a fast-growing, entrepreneurial company;
• Are passionate about providing energy access to the 600 million people living without power;
• Have excellent communication skills in English and Portuguese;
• Have an analytical mindset.

To Apply

Please submit your resume and cover letter through the job posting at www.fenixintl.com/careers/. In your cover letter, please be sure to highlight the following:

• Why you are interested in Fenix International, and;
• What excites you about this particular role.

Fenix offers a competitive salary and a fun, fast-paced and high-growth work environment. We recognize the value of diversity in our workforce, and encourage all qualified candidates to apply. We thank all candidates who choose to apply, however, only those selected for a further interview will be contacted.

About Fenix

Fenix International is a technology company in the ENGIE group whose mission is to improve our customers’ quality of life through energy and financial inclusion. Our flagship product, ReadyPay Solar, is an expandable, lease-to-own solar home system financed through affordable installments from just $0.15 per day. We use real-time transaction data to create a next-generation credit score to finance power upgrades and other life-changing loans.

To date, we have sold over 300,000 ReadyPay Power systems across Africa and we are growing our product portfolio and geographic coverage to bring power and a wider world of financing to over 5 million customers by 2021