Monitoring Assistant SC-4- PRONAE Full-Time

About WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes.  Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

Standard minimum qualifications

• Education: Completion of secondary school education;
• Language: Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.

Organizational context

These jobs are found primarily in WFP Field based Offices, and job holders typically report to Programme Policy Officer or Programme Associate. The reporting lines may change depending on the size of the office.

At this level work is carried out under minimum supervision. Job holders are expected to produce organised and accurate technical work and reports. They may provide guidance on standard practices to other staff and counterparts in their area of work.

Job purpose

To perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.

Key accountabilities  (not all-inclusive)

1. Verify the planned movements and distribution of food or non-food items, reporting issues or discrepancies to the supervisor for timely resolution of problems and to ensure that the quantity distributed and the quality of the operation is in line with WFP standards;
2. Maintain information records and monitoring plan documentation, such as records of commodity movements and programme checklists, in order to assist in the effective delivery and distribution of food items or non-food items;
3. Collate assistance programme(s) data in accordance with clear direction, in order to support programme reviews and informative decision-making;
4. Liaise with cooperating partners and internal counterparts to gather feedback and comments to support programme reviews and improve services;
5. Receive and collate comments and feedback from cooperating partners, beneficiaries, and beneficiaries, to support identifying programmatic issues with a view to fostering efficient operations;
6. Provide guidance for cooperating partners on WFP operational practices, monitoring tools and methods in order to support them to complete self-monitoring tasks and to contribute to the visibility of WFP in the coverage areas;
7. Prepare field mission reports to document programme implementation;
8. Follow set emergency response processes and procedures for emergency food assistance.

4Ps Core organizational capabilities

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives;
•  Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor;
•  Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates;
•  Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities;
•  Create an inclusive culture: Seeks opportunities to work with people from different backgrounds;
•  Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work;
•  Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues;
•  Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency;
•  Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments;
•  Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor;
•  Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals;
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives;
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

Functional capabilities