Under the guidance and supervision of the HR Associate, the HR Assistant provides HR services ensuring high quality, accuracy, and consistency of work. The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit.
The HR Assistant works in close collaboration with the operations, programme and projects’ staff in the CO and UNDP HQ and RSCA staff to exchange information and ensure consistent service delivery.
Incumbent will approach work with energy and a positive, constructive attitude and display a strong client orientation. As such s/he will display flexibility in performing other emerging tasks assigned by RR/RC, CD or supervisor/manager.
Duties and Responsibilities
Summary:
Implementation of HR strategies;
Implementation of HR services;
Support to staff career management and career development;
Support to UN-related surveys;
Support to knowledge building and knowledge sharing.
1) Ensures implementation of HR strategies focusing on achievement of the following results:
Full compliance of HR processes and records with UN/UNDP rules, regulations, policies and strategies;
Input to the CO business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management.
2) Implement HR services focusing on the achievement of the following results:
Preparation of draft job descriptions, vacancy announcements, compiling matrixes, performing functions of Secretary in interview panels;
Creation/update of positions in Atlas, association of positions to chart fields (COAs), update of COA information, setting up vendor performing the functions of Admin.HR, Position Administrator and Absence Processor in Atlas;
Preparation of contracts (FTA, TA, SCs);
Tracking of all transactions related to positions, recruitment, benefits, earnings/deductions, retroactivity, recoveries, adjustments and separations through Atlas;
Maintenance of the CO staffing table;
Collection of background information for submissions to the Compliance Review Board (CRB) and Compliance Review Panel (CRP);
Update of the CO rosters;
Maintenance of proper filing system for HR records and documents;
Provision of information for cost-recovery bills in Atlas for HR services provided by UNDP to other Agencies.
3) Ensures proper staff performance management and career development focusing on achievement of the following results:
Support in the facilitation of the performance appraisal process and maintenance of the related data, monitoring and reporting on compliance;
Provision of background information to TMRG;
Provision of background information for drafting Whole Office Learning plan and individual learning plans.
4) Ensures conduct of UN-related surveys focusing on achievement of the following results:
Collection of information for comprehensive and interim local salary, participation in the work of LSSC, hardship and place to place;
Assist in the analysis of the GSS Survey results for the CO and support the development of an action plan.
5) Support knowledge building and knowledge sharing in the CO focusing on achievement of the following results:
Participation in the trainings for the operations/projects staff on HR;
Contribution to knowledge networks and communities of practice.
Competencies
Core
Innovation: Ability to make new and useful ideas work. Level 2: Analyzes complex technical materials (including data) and makes concise, relevant recommendations;
Leadership: Ability to persuade others to follow. Level 2: Proactively identifies new opportunities and challenges;
People Management: Ability to improve performance and satisfaction. Level 2: Takes ownership of responsibilities;
Communication: Ability to listen, adapt, persuade and transform. Level 2: Understands, explains and shares information on assigned tasks with accuracy and clarity;
Delivery: Ability to get things done while exercising good judgement. Level 2: Meets goals and timelines for delivery of products or services.
Technical/Functional:
Client Orientation: Ability to maintain effective client relationships. Level 2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work;
Collaboration and Partnerships: Ability to develop, maintain, and strengthen partnerships with others inside (Programmes/projects) or outside the organization who can provide information, assistance, and support. Sets overall direction for the formation and management of strategic relationships contributing to the overall positioning of UNDP. Level 2:Execute & Learn:Performs defined tasks efficiently and deepens knowledge of area of work;
Promoting Organizational Change and Development: Ability to present information on best practices in organizational change Level2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work;
Knowledge Management: Ability to capture, develop, share and effectively use information and knowledge. Level 2: Execute & Learn:Performs defined tasks efficiently and deepens knowledge of area of work;
Learning and Development: Knowledge of enterprise learning and development issues, concepts, and principles, and ability to apply them to enhance the fulfillment and performance of employees;
Human Resources Management: Knowledge of HR management issues and principles and the ability to apply them to strategic and/or practical situations. Level 2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work;
Organizational Development: Knowledge of organizational development concepts, issues and principles and the ability to apply them to strategic and/or practical situations. Level 2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work;
Performance Management: Ability to manage organization, department and employee goals. Level 2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work;
Recruitment: Knowledge of recruiting issues, procedures, and principles and the ability to apply them to strategic and/or practical situations to secure quality candidates. Level 2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work.
Required Skills and Experience
Education:
Secondary Education required;
Specialized HR training or certifications desirable.
Experience:
5 years of progressively responsible human resources support experience, is required at the national or international level;
Alternatively, 2 years of relevant experience will suffice if in possession of a Bachelor’s Degree;
Proven experience in the usage of computers and office software packages (MS Word, Excel, PowerPoint, etc.);
Experience in handling of web-based management systems and ERP financials, preferably PeopleSoft (Atlas);
Candidates will have a distinct advantage if they possess an HR Certification.
Language Requirements:
Fluency in English and Portuguese;
Knowledge of other official UN languages is desirable.