To ensure the Inventory in Tete is monitored and distributed and up to date at all times, through regular stock checks and Audits. To be proactive in ensuring solutions are found to daily issues for both internally and external customers. To except responsibility for ensuring all duties assigned to me, directly or indirectly, are completed to a satisfactory conclusion
Inventory control Carryout continuous stock taking and report any variance to management Quotations for customers and follow up Processing of customer orders Assist in importation of goods and subsequent clearing Distribution of parts to internal & external customers Monitoring of Drill Rig Hours with customer Planning of service schedule with customer & service engineer Communicate with customers on a regular basis to ensure Customer Service excellence and report on outstanding orders. Chase outstanding customer receivables, when required. Ensure all monthly sundry payables are up to date at all times. Attend to customer queries/complaints in a timely and professional manner. Expedite capital equipment and parts to ensure compliance to customer requirements General Office administration Ensure all records are kept and filed accordingly Prompt update of the ERP system with daily stock movements Support the company SHEQ processes and procedures. Carry out additional duties as may become necessary to ensure the successful operation of the company according to “The Way”.
Knowledge of BPCS would be a benefit Minimum 3 years Administration experience Have worked in a corporate environment 3 years working within a direct customer based work place Prior basic knowledge of Mining Industry and Equipment Experience in expediting and Inventory Management Must have intimate knowledge of Import / Export procedures for Mozambique Must have valid Passport Must have valid driving license
Bio-lingual – Portuguese & English Must be Computer literate Good knowledge of Windows based programs Excellent interpersonal communication skills to communicate with customers and colleagues Excellent telephone manner and skills. Must be customer focused Must have driving license Must be able to work by yourself, unsupervised Must be able to multi task
A university degree in Supply Chain Management or equivalent experience
A positive attitude and a vibrant personality Must be self-driven and able to work independently Must be able to work alone without supervision at times Must be trustworthy Must be able to accept responsibility for resolving customer issue’s
This position is based in Tete, Mozambique